4.2.1 - April 15th 2024

• Fixed small bugs Fixed

4.2 - March 20th 2024

• Fixed small bugs Fixed

4.1 - February 12th 2024

• Brand color customizer option for AdminAdded
• ChatGPT version 3.5 updatedAdded
• Admin can Enable/ Disable Users Added

4.0 - November 21st 2023

• Upgrade Laravel version 9 to 10 Added
• Improvement in Auth pages (login,forgot password) design layout. Improved

3.9 - Sep 18th 2023

• Fixed small bugs Fixed

3.8 - Jul 27th 2023

• Added Summernote text editor instead of TinyMC text editor Improved
• Improved the Messenger design layout Improved
• Added Userloged details module. Added
• Added Dark recaptcha. Added

3.7 - July 3rd 2023

• Add new languages Chinese, Turkish, Hebrew, Portuguese(BR). Added
• Add language Disable/enable functionality Added
• Add filter in ticket list page. Improved

3.6 - Jun 21th 2023

• Added AI modules. Added
• Added Slack and Telegram setting for notification. Added
• Compatible with Mobile Apps Addon : https://workdo.io/product/apps/ticketgo-apps/ Added

3.5 - May 24th 2023

• Added SEO settings. Added
• Added Webhook settings. Added
• Added Cache clear settings. Added
• Added Cookie consent settings. Added
• Added New theme colors. Added

3.4 - May 18th 2023

• Added additional field in ticket like Category, Priority. Added
• Added SLA (Service-Level Agreement) Policy Setting. Added
• Added ticket time tracking features like Response time & Resolved time. Added

3.3 - February 22th 2023

• Fixed Minor Bugs. Fixed

3.2 - January 11th 2023

• Upgrade Laravel version 8 to 9 Added

3.1 - November 10th 2022

• Integrate cloud data storage like local , AWS and wasabi Added

3.0 - August 08th 2022

• Email Templete. Added

2.9 - July 4th 2022

• Upgrade Theme Added

2.8 - March 29th 2022

• Make enable/disable button for FAQ & KnowledgeBase on setting page. Added

2.7 - February 18th 2022

• Admin/Company should be able to reset password for users. Added
• Add new PT(portuguese) lang. Added
• Add knowledge base module. Added

2.6 - December 22th 2021

• Added Export in Excel in Tickets. Added

2.5 - October 29th 2021

• Convert into laravel 8 Improved
• GDPR Cookies. Added

2.4 - August 25th 2021

• RTL Feature. Added
• Fixed Minor Bugs. Fixed

2.3 - June 2nd 2021

• Fixed Minor Bugs. Fixed

2.2 - April 2nd 2021

• Fixed Minor Bugs. Fixed

2.1 - March 12th 2021

• New Design. Added
• Custom Ticket form. Added
• Fixed Minor Bugs. Fixed

1.1 - Initial Release