Changelog / TicketGo
Here you can see the timeline of updates that came out and what we did to bring new to the version.
6.8 - June 1st 2026
- ImprovementsImproved
6.7 - May 11th 2026
- Add-on : API Updated
- Add-on : Mail2Ticket Updated
- Add-on : Office Hours Updated
- Add-on : Ratings Updated
- Add-on : Reports Updated
- Add-on : Save Reply Updated
- Add-on : Tags Updated
- Add-on : Ticket Kanban Updated
- Add-on : Ticket Widget Updated
6.6 - April 3rd 2026
- Add-on : Mail2Ticket Updated
6.5 - March 9th 2026
- Add-on : Ticket Kanban Updated
6.4 - January 29th 2026
- Add-on : Customer Login Updated
- Add-on : Mail2Ticket Updated
- Add-on : Office Hours Updated
- Add-on : Ratings Updated
- Add-on : Reports Updated
- Add-on : Tags Updated
- Add-on : Ticket Widget Updated
- Add-on : Ticket Kanban Updated
- Improvements in UI/UXImproved
6.3 - January 1st 2026
- Add-on : Auto Reply Updated
- Add-on : Mail2Ticket Updated
- Add-on : Pabbly Connect Updated
6.2 - December 2nd 2025
- ImprovementsImproved
6.1 - October 28th 2025
- Bug fixed Fixed
6.0 - August 27th 2025
- Bug fixed Fixed
5.9 - July 14th 2025
- Added Language Import/Export Functionality Added
- Bug fixed Fixed
5.8 - June 25th 2025
- Add-on : Reports Added
- Add-on : API Added
- Add-on : Customer Login Updated
- Add-on : WhatsApp Chatbot & Chat Updated
- Add-on : Facebook Chat Updated
- Add-on : Instagram Chat Updated
- Add-on : Chat Pin Updated
- Add-on : Mail2Ticket Updated
- Add-on : Mark As Important Updated
- Add-on : Ratings Updated
- Add-on : Ticket Kanban Updated
- Add-on : Ticket Widget Updated
- Add-on : Zendesk Updated
- UI ImprovementImproved
- Bug fixed Fixed
5.7 - May 19th 2025
- Add-on : Ticket Widget Added
- Add-on : Tags Updated
- Add-on : Mark As Important Updated
- Add-on : Export Conversations Updated
- Add-on : Save Reply Updated
- Add-on : Ratings Updated
- Add-on : Save Chat Updated
- Add-on : Send & Close Updated
- Add-on : MailChimp Updated
- Add-on : Chat Pin Updated
- UI ImprovementImproved
- Bug fixed Fixed
5.6 - April 24th 2025
- Add-on : Twilio Updated
- Add-on : Whatsapp (Twilio) Updated
- Add-on : WhatsApp API Updated
- Add-on : SMS Updated
- Add-on : Zita SMS Updated
- Add-on : Msg91 Updated
- Add-on : Sinch SMS Updated
- Add-on : Bulk SMS Updated
- UI ImprovementImproved
- Bug fixed Fixed
5.5 - March 25th 2025
- Add-on : Facebook Chat Added
- Add-on : Instagram Chat Updated
- Add-on : Ratings Updated
- Add-on : Ticket Number Updated
- Bug fixed Fixed
5.4 - March 4th 2025
- Add-on : Whatsapp Chatbot & Chat Added
- Add-on : Instagram Chat Added
- Add-on : Customer Login Added
- Add-on : Ratings Added
- Add-on : Ticket Number Added
- Add-on : Auto Reply Added
- Add-on : Tags Added
- Add-on : Send & Close Added
- Add-on : Chat Pin Added
- Add-on : Office Hours Added
- Add-on : Out Of Office Added
- Add-on : Save Chat Added
- Add-on : Save Reply Added
- Add-on : Export Conversations Added
- Add-on : Ticket Kanban Added
- Add-on : Mark As Important Added
- Add-on : Zendesk Added
- Add-on : Zapier Added
- Add-on : Webhook Added
- Add-on : Pabbly Connect Added
- Add-on : Make Added
- Add-on : Mailchimp Added
- Add-on : Slack Added
- Add-on : Telegram Added
- Add-on : Twilio Added
- Add-on : Whatsapp (Twilio) Added
- Add-on : WhatsApp API Added
- Add-on : SMS Added
- Add-on : Discord Added
- Add-on : Plivo Added
- Add-on : Rocket Chat Added
- Add-on : Zita SMS Added
- Add-on : Msg91 Added
- Add-on : Sinch SMS Added
- Add-on : Bulk SMS Added
- UI ImprovementImproved
- Bug fixed Fixed
5.3 - January 22th 2025
- Added Role & permission. Added
- Category Module ImproveImproved
- UI ImprovementImproved
- Fixed small bugs Fixed
5.2 - December 20th 2024
- UI ImprovementImproved
- Fixed small bugs Fixed
5.1 - November 20th 2024
- UI ImprovementImproved
- Fixed small bugs Fixed
5.0 - October 1st 2024
- Upgrade Laravel version 10 to 11Added
- Recaptcha version v3 updatedImproved
- Fixed small bugs Fixed
4.2.2 - July 5th 2024
- Fixed small bugs Fixed
4.2.1 - April 15th 2024
- Fixed small bugs Fixed
4.2 - March 20th 2024
- Fixed small bugs Fixed
4.1 - February 12th 2024
- Brand color customizer option for AdminAdded
- ChatGPT version 3.5 updatedAdded
- Admin can Enable/ Disable Users Added
4.0 - November 21st 2023
- Upgrade Laravel version 9 to 10 Added
- Improvement in Auth pages (login,forgot password) design layout. Improved
3.9 - Sep 18th 2023
- Fixed small bugs Fixed
3.8 - Jul 27th 2023
- Added Summernote text editor instead of TinyMC text editor Improved
- Improved the Messenger design layout Improved
- Added Userloged details module. Added
- Added Dark recaptcha. Added
3.7 - July 3rd 2023
- Add new languages Chinese, Turkish, Hebrew, Portuguese(BR). Added
- Add language Disable/enable functionality Added
- Add filter in ticket list page. Improved
3.6 - Jun 21th 2023
- Added AI modules. Added
- Compatible with Mobile Apps Addon : TicketGo App Added
3.5 - May 24th 2023
- Added SEO settings. Added
- Added Cache clear settings. Added
- Added Cookie consent settings. Added
- Added New theme colors. Added
3.4 - May 18th 2023
- Added additional field in ticket like Category, Priority. Added
3.3 - February 22th 2023
- Fixed Minor Bugs. Fixed
3.2 - January 11th 2023
- Upgrade Laravel version 8 to 9 Added
3.1 - November 10th 2022
- Integrate cloud data storage like local , AWS and wasabi Added
3.0 - August 08th 2022
- Email Templete. Added
2.9 - July 4th 2022
- Upgrade Theme Added
2.8 - March 29th 2022
- Make enable/disable button for FAQ & KnowledgeBase on setting page. Added
2.7 - February 18th 2022
- Admin/Company should be able to reset password for users. Added
- Add new PT(portuguese) lang. Added
- Add knowledge base module. Added
2.6 - December 22th 2021
- Added Export in Excel in Tickets. Added
2.5 - October 29th 2021
- Convert into laravel 8 Improved
- GDPR Cookies. Added
2.4 - August 25th 2021
- RTL Feature. Added
- Fixed Minor Bugs. Fixed
2.3 - June 2nd 2021
- Fixed Minor Bugs. Fixed
2.2 - April 2nd 2021
- Fixed Minor Bugs. Fixed
2.1 - March 12th 2021
- New Design. Added
- Custom Ticket form. Added
- Fixed Minor Bugs. Fixed