Name: Twilio - TicketGo Add-On - WorkDo.io
Brand: TicketGo Add-Ons
Price: 39.00 USD
Availability: InStock

The Twilio integration in TicketGo revolutionizes how you communicate with your customers, making it easier than ever to stay connected through SMS. By automating ticket updates, notifications, and alerts, Twilio ensures that your team and customers are always on the same page, without the need for constant manual updates. From the moment a ticket is created to when it's resolved, Twilio keeps your communication streamlined and efficient, saving your team valuable time while enhancing the customer experience.

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STRONG BRAND

Boost Team Productivity with Real-Time SMS Alerts

With the Twilio integration, you can receive real-time SMS notifications for every important update within TicketGo, ensuring that your team can act immediately on new tickets, ticket assignments, and status changes. This instant access to critical information allows for faster decision-making, reducing delays and boosting overall productivity. With Twilio, you’ll never miss an important update, ensuring that your team is always one step ahead.

Enhance Customer Experience with Automated Notifications

Twilio’s automated SMS notifications keep your customers informed every step of the way. Whether it’s an update on their ticket status, a reply from your support team, or a resolution notification, customers will always know where things stand. This transparency builds trust and satisfaction, providing your customers with the timely, personalized communication they expect.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.

Ticket Widget

The Ticket Widget Add-On provides a direct and accessible way for your website visitors to raise support tickets without navigating away from the current page.

Customer Login

The TicketGo customer login module provides users with a seamless and secure way to access their accounts. With just an email and password, customers can log in and manage their support tickets effortlessly.

Auto Reply

Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.

Slack

Enhance your team’s communication and efficiency with the Slack integration in TicketGo. This powerful add-on allows your team to receive real-time updates, notifications, and ticket status changes directly in your Slack channels, streamlining your support ticketing workflow. By integrating Slack with TicketGo, you eliminate the need to juggle multiple platforms. Whether it’s assigning tickets, tracking progress, or resolving customer issues, the integration ensures your team stays informed, connected, and proactive, leading to faster resolution times and better project management.

WorkDo.io is a versatile SaaS and ERP Solution provider designed to help businesses streamline their operations and improve efficiency. It offers a wide range of powerful tools and modules, including project management, HRM, accounting, CRM, inventory, and workflow automation. Tailored for startups, SMEs, and growing enterprises, WorkDo.io provides customizable dashboards and an intuitive interface to manage daily business activities with ease. Its all-in-one platform allows teams to collaborate, monitor performance, and automate repetitive tasks—eliminating the need for multiple disconnected tools. With regular updates, a strong support system, and user-friendly design, WorkDo.io empowers businesses to centralize their operations, enhance productivity, and make data-driven decisions. Whether you're managing teams, finances, or customer relations, WorkDo.io offers a reliable and scalable ERP solution suited for modern business needs.

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Contact Us for Support :

You will get immediate support from our support desk. Please visit here https://support.workdo.io/

Item support includes:

Answer pre-sale questions or query
Answering technical questions about item's features
Assistance with reported bugs and issues
Help with included 3rd party assets
Free Installation services in some cases

However, item support does not include:

Customization services

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Twilio – TicketGo Add-On