Quick and Simple One-Click Export
Exporting conversations in TicketGo is fast and hassle-free. With just one click, users can generate and download the conversation history in PDF format. This eliminates unnecessary steps, allowing customer support teams to focus on providing excellent service instead of handling complex data export processes.
Export in PDF Format
TicketGo allows users to export conversations exclusively in PDF format. This ensures that all conversations are stored in a structured and professional layout, making it easy to share and archive. The PDF format is widely accepted across industries, ensuring compatibility and ease of use when reviewing past discussions.
Export Entire Conversation History
Instead of filtering specific conversations, TicketGo provides a full export of conversation history. Businesses can download the entire set of interactions without worrying about missing important details. This guarantees that all records remain intact for documentation and compliance needs.
Safe and Secure Data Handling
TicketGo ensures that exported data remains secure and encrypted, protecting sensitive customer information. Only authorized users can access and download conversation records, maintaining data privacy. Businesses can also implement internal security policies to restrict unauthorized data access.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
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Out Of Office
The Out of Office module in TicketGo allows agents to update their availability with a simple toggle. If an agent is unavailable, they can disable the Out of Office button, making it clear to both customers and admins that they are not currently active. This helps in ensuring a smooth ticket assignment process.
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Export Conversations
TicketGo’s Export Conversations feature ensures that all customer interactions are saved for future use. Whether for compliance, internal reviews, or training, having a record of past conversations helps businesses improve their customer service. Teams can revisit previous chats to understand customer concerns and refine their support strategies.
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Facebook Chat
The Facebook Chat module on TicketGo allows businesses to handle all their customer conversations in one place without needing to switch between platforms.
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Save Reply
Creating a saved reply is super easy. Just add a title and description, and you're done! Once saved, your reply will always be there for you to use. No need to type out the same message again—just select it and send it instantly.
View More1 review for Export Conversations – TicketGo Add-On
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