Whatsapp API Integration
This module seamlessly integrates with Whatsapp’s API, allowing businesses to use their WhatsApp-enabled Twilio number for communication. Users can configure their Twilio credentials, such as Account SID and Auth Token, within TicketGo to establish a secure connection. Once integrated, the system ensures smooth and reliable message delivery, leveraging Twilio’s robust infrastructure for high performance.
Two-Way Communication
Unlike traditional notification systems, this module supports two-way communication, allowing users to respond to messages directly via WhatsApp. This feature enables support teams to engage with customers in real time, providing clarifications, answering queries, and ensuring a smoother resolution process. This interactive approach enhances user satisfaction and reduces response times.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Mail2Ticket
Mail2Ticket makes customer support easier by turning incoming emails into organized support tickets.
View More
ZitaSMS
ZitaSMS is a robust SMS gateway that allows businesses to send transactional and promotional messages efficiently. Integrating ZitaSMS with TicketGo enhances communication by enabling automated notifications, ticket updates, and alerts via SMS. This integration ensures that users stay informed about their tickets in real time without relying solely on email or in-app notifications.
View More
Mark As Important
The Mark as Important feature in TicketGo helps you easily prioritize conversations that matter the most. With just one click, you can ensure critical tickets stand out, allowing you to focus on urgent issues without getting lost in the noise. This functionality is perfect for businesses that need to handle high-priority inquiries efficiently.
View More1 review for WhatsApp (Twilio) – TicketGo Add-On
| 5 star | 100% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Comments
You must be logged in to post a comment.
There are no comment yet.
Contact Us for Support :
-
You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
Les fonctionnalités sont excellentes