TicketGo - The Trusted Support Ticket System by WorkDo.io

THE ULTIMATE TOOL TO MANAGE YOUR SUPPORT TICKETS, AND KEEP YOUR CLIENTS HAPPY.

Your clients are happier and more likely to trust you if you answer their queries fast. TicketGo SaaS makes it super easy for your clients to create tickets, and allows you to resolve them quickly and easily.

TicketGo The #1 Help Desk Ticketing Support System

Fully Verified Ratings Trusted by Hundreds of Happy Users.

TicketGo SaaS Will Save You Time, Money, And Workload Get It Today At A Killer Price!

Regular vs Extended License: Choose the Regular License if your end product is distributed free of charge, and choose the Extended License if your end product is sold or otherwise limited to paying customers.

TicketGo SaaS Helps You Provide Better Customer Service.

Manage all customer support tickets from a central dashboard.

Keep track of all your tickets and agents with ease. TicketGo’s centralized dashboard puts all clients' tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.

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Create a fast and simple ticket system for your clients

Make it super easy for your clients to create tickets. With TicketGo SaaS, your clients can open tickets in seconds. They also receive instant responses from your agents - so they can rest, assured that help is on the way.

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Improve your customer service experience

Attend to your customers’ queries in record time, and gain their trust. With TicketGo SaaS, multiple admins from your team can access and manage tickets. This way, your clients’ issues can be resolved quickly - from anywhere, and at any time.

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Answer Your Clients’ Questions On Time. Take Your Customer Experience to The Next Level.

TicketGo SaaS - The smartest way to manage your customer support tickets

TicketGo SaaS is the ONLY ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them - in a few clicks.

Fully Verified Ratings Trusted by Hundreds of Happy Users.

What People Are Saying About TicketGo .

Chordsnstrings

Super friendly, Extremely quick, and very helpful.Thanks for the prompt response. It took literally 10 minutes to sort issues out.

Michelleimpact

Five stars for everything! Quality, design, documentation, code, etc! Great product from a great company!

Limber1712

The support is one of the best.The product does what it is supposed to do without problems it certainly did a good job.

Tbistone

Very quick customer support, installing this application on my machine locally, within 5 minutes of creating a ticket, the developer was able to fix the issue I had within 10 minutes. EXCELLENT! Thank you very much

OWN THE TOOL TODAY AND

START EARNING SOME EXTRA INCOME

Buy Your Regular License Now, Start Managing Your Team, and Grow Your Business.

TicketGo

TicketGo, you and your team can organize, manage, and resolve support requests from your customers - from anywhere, at any time.TicketGo helps you manage your ENTIRE ticket system from start to finish. With Ti

Fully Verified Ratings Trusted by Hundreds of Happy Users.

“Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.”

OWN THE TOOL TODAY AND

START EARNING SOME EXTRA INCOME

Buy Your Regular License Now, Start Managing Your Team, and Grow Your Business.

TicketGo SaaS

TicketGo SaaS helps you manage your ENTIRE ticket system from start to finish. With TicketGo SaaS, you and your team can organize, manage, and resolve support requests from your customers - from anywhere, at any time.

Fully Verified Ratings Trusted by Hundreds of Happy Users.

“Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.”

IMPROVE YOUR CUSTOMER EXPERIENCE. TAKE YOUR BUSINESS TO THE NEXT LEVEL.

Manage Your Support Tickets On The Go…

With TicketGo SaaS, you can manage all your support tickets and agents in one place. With a live view of all your tickets and agents in one intuitive dashboard, you'll have all the information you need to quickly resolve customer queries - without lifting a finger.

Try TicketGo Demo

Create an enjoyable experience that helps you get more leads and grows your business.

Do you know the best way to get more leads and grow your business? Make sure your clients have a great experience with your business. That's where TicketGo SaaS comes in. TicketGo SaaS was designed to make it easy for you and your team to help your clients. It helps you provide customer service that makes it easy for clients to trust your business.

Get ‘more’ out of your customer service with a ticket management system designed for happiness.

You can't be there every time your customers need your help. Yet, when they ask for support, they want a quick, enjoyable experience. TicketGo SaaS helps you let your clients know that you’re ALWAYS listening to their needs and getting to the bottom of their problems. With TicketGo SaaS, your customers can easily create tickets and get their problems resolved by your agents in record time.

Organize & Manage Your Support Ticket System

Organize, manage, and control all support tickets

Manage and control your entire support ticket system without lifting a finger. Create ticket categories, organize tickets, respond to them, and edit their status. Add multiple admins and agents, assign customer requests to them - and do so much more!

Keep track of everything in one place

and agents. View a monthly support ticket chart, get a graphical preseView all your tickets and agents at a glance. Access the statistics of all your ticketsntation of all ticket categories, and more! - in just one dashboard.

Resolve tickets swiftly and effortlessly

Add multiple admins and agents to resolve your customers’ tickets quickly - even when you're busy with other tasks. Added agents and admins can access all generated tickets and resolve them in your place.

A BETTER WAY TO MANAGE SUPPORT TICKETS AND
IMPROVE CUSTOMER SATISFACTION

ticketgo

Eliminate The Chaos, And Run Your Business Smoothly.

  • Keep track of all your support tickets and agents - with one central dashboard.
  • Create ticket categories and gain access to unique ticket IDs, subjects, statuses, and other important information.
  • Access all customer support tickets, and change their status status to ‘in progress’, ‘on hold’, or ‘closed’.
  • Add multiple admins and agents, assign customer requests to them, and resolve your customers’ tickets quickly - in place of you and your team.
  • View a monthly support ticket chart, get a graphical presentation of all ticket categories, and more!
ticketgo

Create a Seamless User Experience For Your Clients

  • TicketGo SaaS allows your clients to create tickets, and attach files to them without stress.
  • With TicketGo SaaS, your clients can chat with your agents in real time, and get swift answers to their requests.
  • TicketGo SaaS allows your customers to easily find their generated tickets, using the ticket's unique ID as reference.

Create a Memorable Customer Experience.

Create a quick and easy ticket generation process

TicketGo SaaS makes creating tickets fun and simple for your clients. Your clients can select their query from a list of FAQs, fill the simplified form, attach files, submit, and receive a unique ticket ID - In a matter of seconds!

Communicate with your customers seamlessly

Keeping in touch with your clients just got a whole lot easier. TicketGo SaaS allows your clients to chat with your agents in real time, and get swift answers to their requests. They can even activate push notifications to stay on top of new updates.

Make it easy for clients to follow up on their tickets

TicketGo SaaS makes it fast and easy for your clients to keep track of their tickets. Your customers can easily find the tickets they created, by using the ticket's unique ID as reference.

SHOW YOUR CUSTOMERS HOW MUCH YOU CARE ABOUT THEM.

ticketgo

Make it Easy For Your Clients To Ask For Help

  • Your customers can select their query from a list of FAQs, create their ticket, and attach files to it.
  • The simplified custom ticket form makes it easy for your clients to fill the fields when creating support tickets.
  • Your clients get a unique ticket ID sent to their mail, so they can track their tickets easily.
ticketgo

Give Your Clients Fast, Direct Access To Your Agents

  • Your clients can chat with your agents in real time, and get their requests sorted quickly.
  • They can even use TicketGo’s push notifications to stay on top of messages sent from your agents.
manage business

Make it Super Fast and Easy For Clients To Follow Up On Tickets

  • TicketGo SaaS allows your customers to easily find their support tickets, by using the ticket's unique ID as a reference.

SIMPLIFY YOUR SUPPORT TICKET SYSTEM AND DO MORE IN LESS TIME

Transform yourtedious support ticket system into a delightful customer
experience.

Ticket Management

Get a list of all generated tickets and manage them with ease. Access unique ticket IDs, subjects, statuses, and other important information. Select a ticket and modify its status or add a new response - all with a simple click.

All-in-one Dashboard

Use an effective dashboard to access the statistics of all your tickets and agents. View a monthly support ticket chart, get a graphical presentation of all ticket categories, and stay on top of your support ticket system.

Multiple Admin Usage

Use the multiple admin feature to resolve your customers’ tickets quickly - from anywhere, at any time. With this feature, multiple admins from your team can access, manage, resolve, and close your customers’ tickets.

Add Agents

Answer your customers' questions quickly, even when you're busy on other tasks. Add new agents to resolve your clients' tickets. Added agents can view all generated tickets and respond to them in place of you and your team.

Manage Ticket Categories

Make managing generated tickets easier by grouping them into categories of different colours. Clients can view a list of categories,and generate a ticket under the ones that match their problems.

Add Notes To Tickets

Keep track of ticket progress by adding personal notes to them. Use the personal notes module to create and add notes to each ticket as necessary. This makes it easier for you and your team to follow up on queries.

Create FAQs

Reduce the inflow of support requests by providing answers to common problems ahead of time. Use TicketGo SaaS to create a detailed list of Frequently Asked Questions for your clients to view before generating a ticket.

Create Knowledge Base

Reduce the inflow of support requests by providing answers to common problems ahead of time. Use TicketGo SaaS to create a detailed list of Frequently Asked Questions for your clients to view before generating a ticket.

Modify Site Settings

Modify the settings on your site to match your preferences. You can add a logo and pick a default language. Set your mail usernames, passwords, and encryption. Modify your mail drivers, posts, and hosts - as often as you like.

Email Notifications

Never have to worry about leaving your clients behind again! TicketGo SaaS sends an automated email notification to your clients every time you, your team, or your agents respond to their tickets.

Generate Tickets

Creating a support ticket has never been this easy. With TicketGo SaaS, your clients can select their query from a list of FAQs, attach files to it, create their ticket, and receive a unique ticket ID.

Custom Ticket Form

TicketGo SaaS makes creating tickets fun and simple for your clients. The custom ticket form simplifies the process of answering questions and creating a query. It allows your clients to fill simple fields and upload files without hassle.

Live Chat

Keeping in touch with your clients just got a whole lot easier. With the chat module, your clients can chat with your agents in real time, and get their requests sorted quickly. They can even activate push notifications and stay on top of new updates.

Search For Tickets

TicketGo SaaS makes it super fast and easy for your clients to keep an eye on their tickets. With the search ticket feature, your customers can easily find the ticket they created by using the ticket's unique ID as reference.

TicketGo SaaS Will Save You Time, Money, And Workload Get It Today At A Killer Price!

Regular vs Extended License: Choose the Regular License if your end product is distributed free of charge, and choose the Extended License if your end product is sold or otherwise limited to paying customers.

Select development Request

In less than 24 hours you will be contacted by one of our software experts and receive a detailed evaluation of your project, a presentation and suggestion of what can be done. Full confidentiality is guaranteed

We build modern web tools to help you jump-start your daily business work. We build modern web tools to help you jump-start your daily business work. We build modern web tools to help you jump-start your daily business work.Select service for you:

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Select service for you:

Product customization Request

Trusted by more than 700 customers who purchased TicketGo SaaS for their companies around the global
TicketGo SaaS has the most comprehensive dashboard with all the essential details under one system. ERPGo Dashboards have made business owners’ lives easier, from every detail like total Clients, Users, Invoices, Projects, and estimations to Leads, Deals, and items, where you can get quantitative data in the most simple layout.

New development Request

More than 350 Customization requests by the trusted customers around the global
TicketGo SaaS has the most flexible system and features to be customized based on your exact business needs. Our creative and experienced developers are ready to make all the changes that you need for your business. TicketGo SaaS customization options have made business owners’ lives easier, from every detail in the functionalities and the system design.

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