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Send & Close – TicketGo Add-On

(6 Sales)

Pre-Required : TicketGo
Free 6 Months of Support
Free Lifetime Updates
100% Money Back Guarantee
Last Update:
19 May 2025
Published:
04 March 2025

$29

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The Send and Close module in TicketGo allows you to close a ticket automatically when you send a reply. This means that as soon as your response is sent, the ticket status changes to "Closed" without needing any extra steps.

Add to cart Documentation

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Automatic Ticket Closure

When this feature is enabled, the ticket will be marked as "Closed" immediately after you send a reply. This removes the need to manually update the status, ensuring a faster and smoother workflow.

Send & Close – TicketGo Add-On

Send & Close – TicketGo Add-On

Saves Time and Effort

By using Send and Close, support teams can quickly handle and close tickets without extra clicks. This is especially helpful when resolving a high volume of support requests, allowing agents to focus on new issues.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.

WhatsApp Chatbot & Chat

The WhatsApp Chatbot Addon in TicketGo enables customers to create support tickets effortlessly through WhatsApp. Instead of navigating through a website or app, users can simply send a message detailing their issue, and the chatbot will capture the necessary information to generate a ticket. This eliminates long wait times and ensures that queries are logged into the system instantly, allowing for a quick and efficient resolution process.

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Ticket Kanban

The Ticket Kanban add-on helps support teams work faster and more efficiently. By giving a clear view of ticket priorities and allowing quick updates, it ensures that urgent issues are handled first.

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Tags

Adding and managing tags is simple. Agents can create, edit, or remove tags as needed. You can assign tags when creating a ticket or update them later if necessary. If your business process changes, you can easily modify tags to keep everything up to date. Color-coded tags make it even easier to recognize different types of tickets at a glance, improving the way you handle support requests.

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Customer Login

The TicketGo customer login module provides users with a seamless and secure way to access their accounts. With just an email and password, customers can log in and manage their support tickets effortlessly.

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