Simple Facebook Integration Setup
Connecting your Facebook account with TicketGo is quick and hassle-free. All you need to do is enter your Client ID and Access Token, and your Facebook Chat will be linked to the portal. Once set up, all incoming messages will automatically sync, allowing your team to respond instantly without needing to check Messenger separately. This integration helps businesses keep track of all conversations, ensuring that no message is missed. Whether you’re managing customer inquiries, responding to sales queries, or handling support requests, this feature makes communication smooth and effortless.
Get Instant Responses on Facebook Messenger
Now, contacting us on Facebook Messenger is faster than ever! When you send us a message, it is received directly in our TicketGo portal, allowing our team to reply without delay. Our responses will appear in your Messenger chat instantly, so you won’t have to wait for assistance. Whether you have a question, need support, or want an update, you’ll always get a quick and reliable response. With this integration, staying connected with us is simple, efficient, and stress-free.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Telegram
The Telegram integration with TicketGo provides a powerful and efficient way to stay connected with your support system. By linking Telegram to TicketGo, businesses can receive real-time notifications for critical events, ensuring quick responses and better service management. Whether it's task assignments, ticket updates, or invoice modifications, this integration keeps you informed instantly. The setup process is straightforward, allowing administrators to configure their Telegram credentials effortlessly and start benefiting from immediate notifications.
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Make
Make transforms TicketGo into a dynamic, automated support system, eliminating repetitive tasks and streamlining workflows. Whether it’s user creation, ticket creation, user updates, user deletes, or ticket deletes, Make connects TicketGo to your favorite apps, reducing manual work and increasing efficiency. No coding is required just seamless automation that keeps your team focused on what truly matters: delivering exceptional support.
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Save Reply
Creating a saved reply is super easy. Just add a title and description, and you're done! Once saved, your reply will always be there for you to use. No need to type out the same message again—just select it and send it instantly.
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Plivo
The Plivo integration within TicketGo allows businesses to receive and send SMS notifications for crucial ticket events, ensuring real-time updates across agents, admins, and customers. By leveraging Plivo’s messaging API, you can keep everyone in the loop, whether it's notifying agents about incoming tickets or informing customers about ticket status changes. The integration enhances customer service efficiency by automating notifications and improving communication flow without needing additional tools.
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Contact Us for Support :
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You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
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