Simple Facebook Integration Setup
Connecting your Facebook account with TicketGo is quick and hassle-free. All you need to do is enter your Client ID and Access Token, and your Facebook Chat will be linked to the portal. Once set up, all incoming messages will automatically sync, allowing your team to respond instantly without needing to check Messenger separately. This integration helps businesses keep track of all conversations, ensuring that no message is missed. Whether you’re managing customer inquiries, responding to sales queries, or handling support requests, this feature makes communication smooth and effortless.
Get Instant Responses on Facebook Messenger
Now, contacting us on Facebook Messenger is faster than ever! When you send us a message, it is received directly in our TicketGo portal, allowing our team to reply without delay. Our responses will appear in your Messenger chat instantly, so you won’t have to wait for assistance. Whether you have a question, need support, or want an update, you’ll always get a quick and reliable response. With this integration, staying connected with us is simple, efficient, and stress-free.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
SMS
The SMS Notification Integration in TicketGo provides businesses with a reliable way to notify users about important ticket updates through SMS. This integration ensures that customers receive real-time notifications, even when they do not have access to email or other communication platforms. With the widespread use of mobile phones, SMS serves as a highly effective channel to keep customers informed about their ticket status, reducing the chances of missed updates and improving customer satisfaction.
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Ticket Kanban
The Ticket Kanban add-on helps support teams work faster and more efficiently. By giving a clear view of ticket priorities and allowing quick updates, it ensures that urgent issues are handled first.
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WhatsApp Chatbot & Chat
The WhatsApp Chatbot Addon in TicketGo enables customers to create support tickets effortlessly through WhatsApp. Instead of navigating through a website or app, users can simply send a message detailing their issue, and the chatbot will capture the necessary information to generate a ticket. This eliminates long wait times and ensures that queries are logged into the system instantly, allowing for a quick and efficient resolution process.
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2 reviews for Facebook Chat – TicketGo Add-On
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| 4 star | 0% | |
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Contact Us for Support :
-
You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
Expandable module design supports future scalability
The team at WorkDo delivered exceptional support when we faced minor bugs resolving each issue quickly and professionally