Africa’s Talking Detailed Documentation

• Once you purchase the Add-On, navigate to the settings page, click on system settings, and find Africa’s Talking.
• On that page, you have to enter the Africa’s Talking Webhook URL, with the help of which you can send messages via Africa’s Talking.
• To generate the API key, you can follow the steps given below.
• After you do this, you get a chance to choose the notification settings. Here is how you can enable or disable the notifications for the various add-ons.
• You can customize notification messages language-wise, for example, if you want to change the message for new user notifications, you can do it here.
• For example, If you enable the create user setting from General, then the notification via Africa’s Talking will be sent to that particular user when the user is created.

How to Generate the API Credentials

• Go to: https://account.africastalking.com/auth/login
• Click “Register” to create a new account.
• Fill in your email, name, and password and submit the form.
• Verify your email to activate the account.
• Log in to your account after verification.

How to Generate the API Credentials

Go to: https://account.africastalking.com/auth/login

• Click “Register” to create a new account.
• Fill in your email, name, and password and submit the form.
• Verify your email to activate the account.
• Log in to your account after verification.

Understanding the Dashboard

• After logging in, you will see two sections: Sandbox and Teams.
• Sandbox: For development and testing purposes. Comes with a test app and free credits.
• Teams: For real/live production use, where you can manage real services and billing.

How to Use Sandbox

• Sandbox allows you to test all services without using real money.
• It includes a pre-configured test app with credentials.
• You can test sending SMS, making API calls, etc., within the sandbox environment.

Create a Team (Production Environment)

• From the main dashboard, go to the Teams section.
• Click “Create Team”.
• Enter your team name and other required details.
• Once the team is created, you can create apps and manage members under this team.

Create Apps and Assign Members

• Go to Teams, find Your Team, and click on Apps.
• Click “Create App”.
• Enter the app name and submit.
• Your new app will appear in the app list on the dashboard.
• To assign members to the team, go to Teams → Your Team → Members.
• Click “Invite Member” and enter their email address.

Access Dashboard for an App

• Go to Teams, select your team, and click on the app name.
• You will be redirected to the Dashboard where you can manage SMS, USSD, Payments, Voice, etc.

Generate API Key

• Click your profile icon and go to Settings.
• Navigate to the “API Key” section.
• Click “Generate New API Key”.
• Enter your account password when prompted.
• A confirmation email will be sent. Click the button in the email to generate your key.
• Copy and save the API Key for future use.

Create / Request Short Codes

• Go to Dashboard, click SMS, and click on Shortcodes.
• If there are no shortcodes listed, click “Request Short Code”.
• Fill in the online request form with business name, use case, and location details.
• Submit the request for approval. Africa’s Talking team will respond after reviewing.

Create / Request Alphanumeric Sender ID

• Go to Dashboard, find SMS, and click Alphanumerics.
• Click “Request Alphanumeric Sender ID”.
• Enter your preferred sender name (e.g., COMPANY NAME), use case, and other details.

Final Integration Steps

• After generating the credentials, navigate to the platform, go to system settings, and paste the credentials in the Africa’s Talking section.
• 
• You can customize notification messages language-wise. For example, if you want to change the message for new user notifications, you can do it here.
• 
• For example, if you enable the create user setting from General, then the notification via Africa’s Talking will be sent to that particular user when the user is created.