Powerful Features to Transform Your Business
Discover tools that make ticket management simple and efficient.
Custom Ticket Form
Easily create personalized ticket forms to collect the exact information you need from users.
FAQs & Knowledge base
Provide instant answers with a built-in FAQ and knowledge base for smoother customer support.
Search Ticket
Quickly find tickets with a powerful search feature, saving time and keeping you organized.
Live Chat Agent
Live chat provides instant support, reducing wait times and boosting customer satisfaction.
Ticket Management Add-Ons
Enhance TicketGo with Add-Ons for better ticket management and workflow.
Advanced Notification Add-Ons
Get real-time notifications for tickets, updates, and responses.
new user create
new ticket create
reply ticket
ticket close
Answer Your Clients’ Questions On Time. Take Your Customer Experience to The Next Level.
Enhance TicketGo with Add-Ons for better ticket management and workflow.
TicketGo - The smartest way to manage your customer support tickets
TicketGo is the only ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them - in a few clicks.
Organize & Manage Your Support Ticket System
Organize, manage, and control all support tickets
Manage and control your entire support ticket system without lifting a finger. Create ticket categories, organize tickets, respond to them, and edit their status. Add agents, assign customer requests to them - and do so much more!
Keep track of everything in one place
View a monthly support ticket chart, get a graphical prese View all your tickets and agents at a glance. Access the statistics of all your ticket station of all ticket categories, and more! - in just one dashboard.
Resolve tickets swiftly and effortlessly
Add Agents to resolve your customers’ tickets quickly - even when you're busy with other tasks. Added agents and admins can access all generated tickets and resolve them in your place.
Create a Memorable Customer Experience.
Create a quick and easy ticket generation process
TicketGo makes creating tickets fun and simple for your clients. Your clients can select their query from a list of FAQs, fill the simplified form, attach files, submit, and receive a unique ticket ID - In a matter of seconds!
Communicate with your customers seamlessly
Keeping in touch with your clients just got a whole lot easier. TicketGo allows your clients to chat with your agents in real time, and get swift answers to their requests. They can even activate push notifications to stay on top of new updates.
Make it easy for clients to follow up on their tickets
TicketGo makes it fast and easy for your clients to keep track of their tickets. Your customers can easily find the tickets they created, by using the ticket's unique ID as reference.
Show Your Customers How Much You Care About Them.
What People Are Saying About TicketGo
Our clients are at the heart of everything we do. Here’s what they have to say about their experience with our solutions.
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