Name: Auto Reply - TicketGo Add-On - WorkDo.io
Brand: TicketGo Add-Ons
Price: 19.00 USD
Availability: InStock

Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request. This automated message provides clarity and sets the right expectations regarding response time.

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STRONG BRAND

Customizable Auto Replies

Every business has its own communication style, and the Auto Reply module allows users to customize messages accordingly. Support teams can tailor responses to include company branding, polite greetings, estimated resolution times, or additional instructions. This flexibility ensures that customers receive professional and informative messages suited to their needs.

Easy Configuration and Management

Setting up and managing the Auto Reply module is simple and user-friendly. Admins can enable, disable, or modify auto replies directly from the system settings without requiring technical expertise. This allows businesses to adjust responses as needed, ensuring relevant and up-to-date information is communicated to customers.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.

Export Conversations

TicketGo’s Export Conversations feature ensures that all customer interactions are saved for future use. Whether for compliance, internal reviews, or training, having a record of past conversations helps businesses improve their customer service. Teams can revisit previous chats to understand customer concerns and refine their support strategies.

Webhook

In the fast-paced world of customer support, instant communication is the key to efficiency. With TicketGo’s powerful webhook integration, businesses can automate workflows, ensuring real-time data sharing between TicketGo and external applications. Whether it's updating CRMs, notifying teams on Slack, or synchronizing analytics tools, webhooks eliminate the need for manual intervention. The result? A faster, smarter, and more connected support system that helps businesses scale effortlessly.

Save Reply

Creating a saved reply is super easy. Just add a title and description, and you're done! Once saved, your reply will always be there for you to use. No need to type out the same message again—just select it and send it instantly.

Mark As Important

The Mark as Important feature in TicketGo helps you easily prioritize conversations that matter the most. With just one click, you can ensure critical tickets stand out, allowing you to focus on urgent issues without getting lost in the noise. This functionality is perfect for businesses that need to handle high-priority inquiries efficiently.

WorkDo’s eCommerce package offers you a secure, “sales-ready” online store. It brings together all the essential components—from design to payment processing—giving you a head start in your eCommerce venture. Each store is built using Laravel, a reliable PHP framework that speeds up development while enhancing security and performance. Additionally, with the accompanying mobile app, you and your team can manage the store on the go. What’s more, since the app works for both you and your customers, it helps you reach a wider audience. Unlike popular eCommerce platforms, WorkDo doesn’t bind you to any restrictive terms or recurring fees. You have full control over hosting, payment gateways, and the store’s appearance. And if there's a feature you need that isn't included, just reach out—we're happy to discuss customization options.

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Contact Us for Support :

You will get immediate support from our support desk. Please visit here https://support.workdo.io/

Item support includes:

Answer pre-sale questions or query
Answering technical questions about item's features
Assistance with reported bugs and issues
Help with included 3rd party assets
Free Installation services in some cases

However, item support does not include:

Customization services

Check Documents & Tutorials

Go to item support

Auto Reply – TicketGo Add-On