The Ultimate Tool To Manage Your Support Tickets, And Keep Your Clients Happy.
Your clients are happier and more likely to trust you if you answer their queries fast. TicketGo makes it super easy for your clients to create tickets, and allows you to resolve them quickly and easily.
Powerful Features to Transform Your Business
Discover tools that make ticket management simple and efficient.
Custom Ticket Form
Easily create personalized ticket forms to collect the exact information you need from users.
FAQs & Knowledge base
Provide instant answers with a built-in FAQ and knowledge base for smoother customer support.
Search Ticket
Quickly find tickets with a powerful search feature, saving time and keeping you organized.
Live Chat Agent
Live chat provides instant support, reducing wait times and boosting customer satisfaction.
Ticket Management Add-Ons
Enhance TicketGo with add-ons for better ticket management and workflow.
Advanced Notification Add-Ons
Get real-time notifications for tickets, updates, and responses.
new user create
new ticket create
reply ticket
ticket close
Answer Your Clients’ Questions On Time. Take Your Customer Experience to The Next Level.
TicketGo - The smartest way to manage your customer support tickets
TicketGo is the ONLY ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them - in a few clicks.
Own The Tool Today And Start Earning Some Extra Income
TicketGo, you and your team can organize, manage, and resolve support requests from your customers - from anywhere, at any time. TicketGo helps you manage your ENTIRE ticket system from start to finish.
Buy Your Regular License Now, Start Managing Your Team, and Grow Your Business.
"Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee."
Organize & Manage Your Support Ticket System
Organize, manage, and control all support tickets
Manage and control your entire support ticket system without lifting a finger. Create ticket categories, organize tickets, respond to them, and edit their status. Add agents, assign customer requests to them - and do so much more!
Keep track of everything in one place
View a monthly support ticket chart, get a graphical prese View all your tickets and agents at a glance. Access the statistics of all your ticket station of all ticket categories, and more! - in just one dashboard.
Resolve tickets swiftly and effortlessly
Add Agents to resolve your customers’ tickets quickly - even when you're busy with other tasks. Added agents and admins can access all generated tickets and resolve them in your place.
Third-Party Add-Ons & Integrations
Integrate powerful third-party tools with TicketGo to enhance support and efficiency.
A Better Way To Manage Support Tickets And Improve Customer Satisfaction
Social Media Integration Tools
Link social media to TicketGo for unified customer support.
Improve Your Customer Experience. Take Your Business To The Next Level.
Manage Your Support Tickets On The Go…
With TicketGo, you can manage all your support tickets and agents in one place. With a live view of all your tickets and agents in one intuitive dashboard, you'll have all the information you need to quickly resolve customer queries - without lifting a finger.
Try TicketGo Demo
Create an enjoyable experience that helps you get more leads and grows your business.
Do you know the best way to get more leads and grow your business? Make sure your clients have a great experience with your business. That's where TicketGo comes in. TicketGo was designed to make it easy for you and your team to help your clients. It helps you provide customer service that makes it easy for clients to trust your business.
Get ‘more’ out of your customer service with a ticket management system designed for happiness.
You can't be there every time your customers need your help. Yet, when they ask for support, they want a quick, enjoyable experience. TicketGo helps you let your clients know that you’re ALWAYS listening to their needs and getting to the bottom of their problems. With TicketGo, your customers can easily create tickets and get their problems resolved by your agents in record time.
Create a Memorable Customer Experience.
Create a quick and easy ticket generation process
TicketGo makes creating tickets fun and simple for your clients. Your clients can select their query from a list of FAQs, fill the simplified form, attach files, submit, and receive a unique ticket ID - In a matter of seconds!
Communicate with your customers seamlessly
Keeping in touch with your clients just got a whole lot easier. TicketGo allows your clients to chat with your agents in real time, and get swift answers to their requests. They can even activate push notifications to stay on top of new updates.
Make it easy for clients to follow up on their tickets
TicketGo makes it fast and easy for your clients to keep track of their tickets. Your customers can easily find the tickets they created, by using the ticket's unique ID as reference.
Show Your Customers How Much You Care About Them.
Exploring 50+ Payment Gateways For e-commerce Success
Connect Your Existing App and Workflows with Pre-made Integration, featuring Over 50+ Payment Gateways.
10+ Languages Supported
This means that customers can browse the shop, and checkout, in their preferred languages, with support for 10+ languages.
What People Are Saying About TicketGo.
Our clients are at the heart of everything we do. Here’s what they have to say about their experience with our solutions.
I recently purchased products from WorkDo on CodeCanyon, and I am beyond impressed.
elsagaeico
from codecanyon
Best products with the best features on envato! I highly recommend what is good has to grow. And incredible support!
Soukdirect
from codecanyon
I really love WorkDo's support. WorkDo offers excellent support with quick and enthusiastic responses.
mrtruths
from codecanyon
Simplify Your Support Ticket System And Do More In Less Time
Transform Your Tedious Support Ticket System Into A Delightful Customer Experience.
Ticket Management
Get a list of all generated tickets and manage them with ease. Access unique ticket IDs, subjects, statuses, and other important information. Select a ticket and modify its status or add a new response - all with a simple click.
All-in-one Dashboard
Use an effective dashboard to access the statistics of all your tickets and agents. View a monthly support ticket chart, get a graphical presentation of all ticket categories, and stay on top of your support ticket system.
Create Knowledge Base
Reduce the inflow of support requests by providing answers to common problems ahead of time. Use TicketGo to create a detailed list of Frequently Asked Questions for your clients to view before generating a ticket.
Add Agents
Answer your customers' questions quickly, even when you're busy on other tasks. Add new agents to resolve your clients' tickets. Added agents can view all generated tickets and respond to them in place of you and your team.
Manage Ticket Categories
Make managing generated tickets easier by grouping them into categories of different colours. Clients can view a list of categories,and generate a ticket under the ones that match their problems.
Add Notes To Tickets
Keep track of ticket progress by adding personal notes to them. Use the personal notes module to create and add notes to each ticket as necessary. This makes it easier for you and your team to follow up on queries.
Create FAQs
Reduce the inflow of support requests by providing answers to common problems ahead of time. Use TicketGo to create a detailed list of Frequently Asked Questions for your clients to view before generating a ticket.
Search For Tickets
TicketGo makes it super fast and easy for your clients to keep an eye on their tickets. With the search ticket feature, your customers can easily find the ticket they created by using the ticket's unique ID as reference.
Modify Site Settings
Modify the settings on your site to match your preferences. You can add a logo and pick a default language. Set your mail usernames, passwords, and encryption. Modify your mail drivers, posts, and hosts - as often as you like.
Email Notifications
Never have to worry about leaving your clients behind again! TicketGo sends an automated email notification to your clients every time you, your team, or your agents respond to their tickets.
Generate Tickets
Creating a support ticket has never been this easy. With TicketGo , your clients can select their query from a list of FAQs, attach files to it, create their ticket, and receive a unique ticket ID.
Custom Ticket Form
TicketGo makes creating tickets fun and simple for your clients. The custom ticket form simplifies the process of answering questions and creating a query. It allows your clients to fill simple fields and upload files without hassle.
Live Chat
Keeping in touch with your clients just got a whole lot easier. With the chat module, your clients can chat with your agents in real time, and get their requests sorted quickly. They can even activate push notifications and stay on top of new updates.
Ticket Management
Get a list of all generated tickets and manage them with ease. Access unique ticket IDs, subjects, statuses, and other important information. Select a ticket and modify its status or add a new response - all with a simple click.
All-in-one Dashboard
Use an effective dashboard to access the statistics of all your tickets and agents. View a monthly support ticket chart, get a graphical presentation of all ticket categories, and stay on top of your support ticket system.
Create Knowledge Base
Reduce the inflow of support requests by providing answers to common problems ahead of time. Use TicketGo to create a detailed list of Frequently Asked Questions for your clients to view before generating a ticket.
Add Agents
Answer your customers' questions quickly, even when you're busy on other tasks. Add new agents to resolve your clients' tickets. Added agents can view all generated tickets and respond to them in place of you and your team.
Manage Ticket Categories
Make managing generated tickets easier by grouping them into categories of different colours. Clients can view a list of categories,and generate a ticket under the ones that match their problems.
Add Notes To Tickets
Keep track of ticket progress by adding personal notes to them. Use the personal notes module to create and add notes to each ticket as necessary. This makes it easier for you and your team to follow up on queries.
Create FAQs
Reduce the inflow of support requests by providing answers to common problems ahead of time. Use TicketGo to create a detailed list of Frequently Asked Questions for your clients to view before generating a ticket.
Search For Tickets
TicketGo makes it super fast and easy for your clients to keep an eye on their tickets. With the search ticket feature, your customers can easily find the ticket they created by using the ticket's unique ID as reference.
Modify Site Settings
Modify the settings on your site to match your preferences. You can add a logo and pick a default language. Set your mail usernames, passwords, and encryption. Modify your mail drivers, posts, and hosts - as often as you like.
Email Notifications
Never have to worry about leaving your clients behind again! TicketGo sends an automated email notification to your clients every time you, your team, or your agents respond to their tickets.
Generate Tickets
Creating a support ticket has never been this easy. With TicketGo , your clients can select their query from a list of FAQs, attach files to it, create their ticket, and receive a unique ticket ID.
Custom Ticket Form
TicketGo makes creating tickets fun and simple for your clients. The custom ticket form simplifies the process of answering questions and creating a query. It allows your clients to fill simple fields and upload files without hassle.
Live Chat
Keeping in touch with your clients just got a whole lot easier. With the chat module, your clients can chat with your agents in real time, and get their requests sorted quickly. They can even activate push notifications and stay on top of new updates.
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