Machine Repair Integration in Dash SaaS
Introduction
The Machine Repair Management Integration offered by Dash SaaS presents a comprehensive solution for efficiently overseeing machine repair processes. Through its intuitive dashboard, users gain access to detailed overviews of repair schedules, invoice details, and maintenance reports, facilitating streamlined machine maintenance management. From optimized scheduling and efficient repair request processing to insightful maintenance reports, Dash SaaS empowers businesses to minimize downtime and maximize productivity. With transparent billing processes and comprehensive maintenance documentation, this integration ensures financial oversight and promotes accountability, ultimately enhancing workflow efficiency and client satisfaction.
Key Features
- Repair History Tracking: Keep a comprehensive record of all repairs performed on machines. Track service dates, issues resolved, and parts used to ensure proper maintenance history for each machine.
- Service Agreement Management: Manage and track service agreements with customers, including terms, expiration dates, and renewal reminders. Ensure compliance with agreement terms for smooth service delivery.
- Feedback Collection: Collect feedback from customers after repairs or services. Use insights to improve service quality, customer satisfaction, and identify areas for improvement in your operations.
- Machine Management: Efficiently manage all machines in your inventory, tracking their status, maintenance schedules, and performance. Keep a real-time overview of machine availability and condition.
- Repair Request Management: Streamline the repair request process by allowing customers to submit requests easily. Review, prioritize, and assign requests for quick and effective resolution.
- Job Assignment and Tracking: Assign repair jobs to technicians based on skill set and availability. Track job progress, from initial request to completion, ensuring timely and efficient service.
- Inventory Management: Manage spare parts and supplies needed for repairs. Keep an organized inventory, track stock levels, and reorder items to ensure you always have what you need for quick repairs.
Workflow
Installation
Step 1 : Super Admin Access
- Make sure your super admin has access to your system before you do anything else.
- Go to the “add-on manager” area of the super admin dashboard.
- Click the “+” (Module Setup) button to start the setup procedure.
- You will be asked to upload the ZIP file for the “Machine Repair Management Add-On.”
- Remember to enable the module after the setup is complete so other people can buy it.
Step 2 : Company Settings Steps
- Once the super admin enables the Machine Repair Management Add-On, company admins can purchase it and gain access.
- Start by heading to the “subscription plan” page and select the relevant “usage plan.”
- After that purchase the Machine Repair Management add-on.
Step 3 : How to use the Machine Repair Management Add-on?
- After purchasing the add-on. Find out the Machine Repair Dashboard in the Dashboard column.
- On the Dashboard, you will see the number of total repair requests, total diagnosis, a chart that represents the diagnosis report, and a calendar in which days of repair requests are highlighted.
- After going through the Dashboard, find the Machine Repair Management module in the sidebar.
- In that module, you will get to see three pages. The first page is for machines, where you can create new machines. You can also see the details of the machine whenever you want in the list given. You can also edit, or delete the machine details whenever you want.
- The second page is for repair requests, where you can easily create new repair requests and you can also view the list of repair requests whenever you want including all the required details.
- The last page is for diagnosis. If in case any part of the machine is damaged and is inspected during diagnosing, then the user can purchase the new part with the help of the “+” button given at the top. You can also view the invoice from the list given on that page.
So, this is how you can use the Machine Repair Module in Dash SaaS.
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