Zapier – TicketGo Add-On
- Pre-Required : TicketGo
- Free 6 Months of Support
- Free Lifetime Updates
- 100% Money Back Guarantee
- Last Update:
17 April 2025
- Published:
04 March 2025
Save Time by Automating Your Work
Zapier enables seamless automation of web applications, acting as a bridge between APIs to improve productivity. By reducing manual work, it allows teams to focus on high-priority tasks, ensuring faster ticket resolution and an improved customer experience.
- A Trigger Where Automation Begins A trigger is an event that starts an automation. For example, if you want to receive a Slack notification whenever a new ticket is created in TicketGo, the trigger would be “New Ticket Created.”
- Performance of the Event Automation Once a trigger is activated, an action follows. For instance, if a new ticket is received, Zapier can automatically create an entry in Google Sheets or notify a specific team member in Trello.
TicketGo Zapier Integration: Features & Benefits
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Features
- Automate user creation, ticket creation, user updates, user delete, ticket delete, and data synchronization, saving time and reducing errors.
- Connect TicketGo with thousands of apps like Slack, HubSpot, Trello, and Google Sheets for streamlined workflows.
- Set up specific triggers and automated actions without coding, enabling real-time workflow management.
- Enter your Zapier webhook URL, select the request method (Get, Post, Put), and automate tasks instantly.
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Benefits
- Reduce response times and enhance support quality by automating repetitive tasks.
- Minimize human errors by ensuring accurate data synchronization across platforms.
- Allow your support team to focus on critical customer interactions instead of manual updates.
- Expand automation across multiple departments, ensuring TicketGo scales with your business needs.
Flexible Features to Power Your Growth
With Zapier’s powerful automation, TicketGo users can build advanced workflows incorporating logic, conditions, and filters—without writing a single line of code. Say goodbye to inefficiencies and hello to automation-driven customer support excellence.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Twilio
The Twilio integration in TicketGo revolutionizes how you communicate with your customers, making it easier than ever to stay connected through SMS. By automating ticket updates, notifications, and alerts, Twilio ensures that your team and customers are always on the same page, without the need for constant manual updates. From the moment a ticket is created to when it's resolved, Twilio keeps your communication streamlined and efficient, saving your team valuable time while enhancing the customer experience.
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Sinch SMS
The Sinch SMS Module in TicketGo ensures that you stay updated with real-time notifications for important events. Whether it’s a new user registration, a customer inquiry, or a ticket resolution, this module keeps you informed through instant SMS alerts. By integrating Sinch with TicketGo, businesses can manage their communication efficiently, ensuring that no critical update goes unnoticed.
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RocketChat
The Rocket.Chat integration in TicketGo provides real-time notifications for key ticketing events, ensuring your team stays informed and responsive. With this integration, TicketGo users can receive immediate updates within RocketChat channels about important ticket activities. This keeps all relevant stakeholders informed without having to leave the chat platform, making it easier to handle customer support and streamline communication.
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Chat Pin
The ChatPin module in TicketGo provides a straightforward way to prioritize and highlight important conversations within the system. By enabling this feature, users can pin specific conversations to the top of the list, ensuring that high-priority tickets or urgent discussions are always visible and easily accessible. This helps teams stay organized and focused on the most important conversations, preventing them from being overlooked among others. The ChatPin module is a simple yet effective tool for managing workflows and ensuring that critical issues are addressed in a timely manner.
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