Whatsapp API Integration
This module seamlessly integrates with Whatsapp’s API, allowing businesses to use their WhatsApp-enabled Twilio number for communication. Users can configure their Twilio credentials, such as Account SID and Auth Token, within TicketGo to establish a secure connection. Once integrated, the system ensures smooth and reliable message delivery, leveraging Twilio’s robust infrastructure for high performance.
Two-Way Communication
Unlike traditional notification systems, this module supports two-way communication, allowing users to respond to messages directly via WhatsApp. This feature enables support teams to engage with customers in real time, providing clarifications, answering queries, and ensuring a smoother resolution process. This interactive approach enhances user satisfaction and reduces response times.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Send & Close
The Send and Close module in TicketGo allows you to close a ticket automatically when you send a reply. This means that as soon as your response is sent, the ticket status changes to "Closed" without needing any extra steps.
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WhatsApp API
The WhatsApp API Integration in TicketGo brings seamless communication to businesses by enabling them to interact with customers through WhatsApp. This integration allows businesses to send instant notifications, ticket updates, and personalized messages directly to users, enhancing both the speed and reliability of customer interactions. By leveraging the WhatsApp API, businesses can streamline their ticketing processes and provide timely, efficient communication to their customers.
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Customer Login
The TicketGo customer login module provides users with a seamless and secure way to access their accounts. With just an email and password, customers can log in and manage their support tickets effortlessly.
View More1 review for WhatsApp (Twilio) – TicketGo Add-On
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Contact Us for Support :
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You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
Les fonctionnalités sont excellentes