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SMS – TicketGo Add-on - WorkDo

SMS – TicketGo Add-on

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    04 March 2025

  • Published:

    04 March 2025

$39 $19
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STRONG BRAND

Automated Ticket Status Updates

With the SMS notification feature in TicketGo, businesses can automate the sending of ticket status updates. When a ticket is created, updated, or resolved, customers will receive an immediate SMS notification with all the relevant details. This helps keep users informed of their ticket’s progress without requiring them to log into the platform. Automation eliminates the need for manual follow-ups, ensuring that notifications are sent in a timely manner, thereby improving efficiency and reducing workload.

SMS – TicketGo Add-on
SMS – TicketGo Add-on

Real-Time Alerts for Critical Updates

For critical or urgent updates, the SMS integration in TicketGo ensures that customers are alerted in real-time. Whether it's a change in a ticket’s status due to an urgent issue or an important update that requires immediate attention, businesses can quickly notify users via SMS. This immediate form of communication is essential for managing high-priority issues and ensuring that customers are aware of any changes that may affect their tickets. By providing real-time alerts, businesses can manage customer expectations and improve responsiveness.

From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

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