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Discord – TicketGo Add-On

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    17 April 2025

  • Published:

    04 March 2025

$29
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Setting Up Discord in TicketGo

Integrating Discord with TicketGo is simple and requires generating a webhook URL from Discord. Users can enter this URL into the TicketGo settings to establish a secure connection. Once configured, TicketGo can send automated notifications about ticket creation, updates, and resolutions to a designated Discord channel, ensuring smooth communication.

Discord – TicketGo Add-On
Discord – TicketGo Add-On

Real-Time Ticket Notifications via Discord

With Discord integration, TicketGo ensures that support teams receive instant notifications about ticket activities. Whether a new ticket is submitted, updated, or resolved, the system sends a message to the configured Discord channel. This real-time update helps teams respond quickly, improving efficiency and customer satisfaction.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Discord
Additionals

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Customer Login

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Send & Close – TicketGo Add-On

Send & Close

The Send and Close module in TicketGo allows you to close a ticket automatically when you send a reply. This means that as soon as your response is sent, the ticket status changes to "Closed" without needing any extra steps.

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Save Chat – TicketGo Add-On

Save Chat

The SaveChat module in TicketGo allows you to highlight and save important conversations as bookmarks. Instead of scrolling through endless chat histories, you can simply mark key messages and access them instantly when needed. This feature helps you keep track of crucial discussions without the risk of losing important information. Whether it's a customer request, an internal discussion, or a follow-up message, bookmarking ensures that essential chats are always within reach.

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Facebook Chat – TicketGo Add-On

Facebook Chat

The Facebook Chat module on TicketGo allows businesses to handle all their customer conversations in one place without needing to switch between platforms.

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