TiffinServiceManager is a comprehensive web-based solution designed to streamline and automate tiffin service operations from meal planning to delivery completion. This powerful system manages every aspect of your food delivery business, including flexible meal plan creation, subscriber management, delivery coordination, automated payment processing, and performance analytics.
Complete Subscription-Based Meal Delivery Platform
- Flexible Meal Plans
- Subscriber Management
- Delivery Tracking
- Payment Processing
- Complaint Handling
- Real-time Dashboard
- Service Analytics
- Multi-role Access
- Automated Scheduling
- Today’s Service Overview
Meal Plan & Subscriber Management
Create and manage diverse meal plans with complete customization for vegetarian, non-vegetarian, Jain, and custom dietary preferences. Set flexible duration types including weekly, monthly, or single-day options, with morning, afternoon, and evening meal configurations. Efficiently manage your customer base with comprehensive subscriber profiles, automated delivery schedule generation, and intelligent expiry date calculations.
- Customize meal types for different dietary requirements and flexible durations
- Automated subscriber management with delivery schedule generation
- Real-time status tracking with automatic expiry and renewal handling
- Complete customer history for improved service delivery
Delivery Operations & Personnel Coordination
Streamline delivery operations with dedicated personnel management and comprehensive tracking systems. Assign delivery staff to specific geographical areas with vehicle details and contact information while maintaining secure access controls. Track daily delivery status with multiple options, including delivered, undelivered, skipped, or returned items. Monitor complete delivery history with person assignments and performance analytics.
- Geographic area assignment for efficient delivery coordination
- Multi-status delivery tracking with historical performance data
- Secure role-based access for delivery person
- Comprehensive delivery analytics for operational optimization
Payment Processing & Financial Management
Handle all financial aspects with intelligent automated payment calculations based on actual service delivery. Calculate final amounts using delivered days minus skipped days from the total plan duration, with flexible options for additional amounts. Support multiple payment methods, including cash, card, online, and UPI transactions, with comprehensive status monitoring.
- Multiple payment modes, including cash card, online UPI
- Automated due amount calculation with partial payment tracking
- Complete payment history maintenance with detailed transaction records
- Real-time payment status updates with automated workflow management
Complaint Management & Quality Control
Manage customer satisfaction through systematic complaint tracking and resolution processes. Categorize complaints by type, including late delivery, not delivered, wrong items, quality issues, and other concerns, with detailed status progression monitoring. Assign complaints to a specific delivery person for accountability and resolution tracking. Monitor the complaint lifecycle from open to in-progress to resolve with timestamp documentation.
- Systematic complaint categorization with multiple issue types
- Assignment and accountability tracking for resolution management
- Complete status progression monitoring with date documentation
- Historical complaint analysis for continuous service improvement
Service Analytics & Performance Monitoring
Access real-time insights into daily operations and business performance through comprehensive analytics dashboards. View today's service overview with plan-wise customer counts, meal type distributions, and item allocation across morning, afternoon, and evening services. Monitor key performance indicators, including total meal plans, delivery personnel, payments, and complaints, through interactive charts and visual representations.
- Real-time operational dashboard with key performance metrics
- Visual analytics through interactive charts for service distribution
- Daily service monitoring with customer count analysis
- Comprehensive reporting for strategic business decisions
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
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Contact Us for Support :
-
You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
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