Name: Ticket Widget TicketGo Add-on: Seamless Support
Brand: TicketGo Add-Ons
Price: 29.00 USD
Availability: InStock

The Ticket Widget Add-On provides a direct and accessible way for your website visitors to raise support tickets without navigating away from the current page. With the widget conveniently placed on either side of the screen, users can reach out to your team in real-time, making it easier for them to get assistance when they need it. This helps reduce drop-offs caused by complex support flows and ensures that every user has an easy point of contact for their queries or concerns.

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Ticket Widget

Powering Customer Support Excellence

This flowchart illustrates the implementation process for a TicketGo customer support widget on a website. The flowchart displays three main pathways: "Manage Ticket Widget" on the left showing the configuration dashboard, "Create Ticket" in the center demonstrating the ticket creation interface, and "Chat Conversation" on the right showing the live chat functionality. Below the flowchart, there's an instruction to copy the integration code and paste it before the closing tag in the website's HTML, which automatically activates the TicketGo widget. The system promises instant chat support for visitors with no additional setup required after implementing the code. A success message with a checkmark confirms when the ticket has been created successfully, providing a complete overview of this streamlined customer support solution.

STRONG BRAND

Customizable and Quick to Integrate

The Ticket Widget Add-On is designed to align effortlessly with your brand while keeping technical setup minimal. You can personalize the widget by setting a custom title and welcome message that matches your tone—whether professional, casual, or conversational. The color scheme is also fully customizable via a color picker, allowing it to seamlessly blend into your website’s design. You can choose the widget’s position—left or right—based on your layout preferences for optimal visibility. Once you've configured the settings, the system generates a ready-to-use script that only needs to be embedded into your website’s HTML, just before the closing tag. With no complicated installation steps, the widget appears instantly on your site, allowing users to start submitting tickets right away.

Compact, Functional, and Easy to Use

The Ticket Widget is designed with a clean and responsive interface that focuses on simplicity. It captures only the essential fields—name, email, subject, and description—so users can raise their concerns quickly and efficiently. The layout is intuitive, allowing users to interact with it even on mobile devices without any confusion. For support teams, this means receiving complete, structured data that enables quicker follow-ups and better ticket management.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.

Export Conversations

TicketGo’s Export Conversations feature ensures that all customer interactions are saved for future use. Whether for compliance, internal reviews, or training, having a record of past conversations helps businesses improve their customer service. Teams can revisit previous chats to understand customer concerns and refine their support strategies.

Ratings

The Ratings Module in TicketGo makes it easy to gather valuable customer feedback. Once enabled, you can send automated rating requests to your customers, allowing you to collect insights at critical moments during the ticket process.

WhatsApp API

The WhatsApp API Integration in TicketGo brings seamless communication to businesses by enabling them to interact with customers through WhatsApp. This integration allows businesses to send instant notifications, ticket updates, and personalized messages directly to users, enhancing both the speed and reliability of customer interactions. By leveraging the WhatsApp API, businesses can streamline their ticketing processes and provide timely, efficient communication to their customers.

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Contact Us for Support :

You will get immediate support from our support desk. Please visit here https://support.workdo.io/

Item support includes:

Answer pre-sale questions or query
Answering technical questions about item's features
Assistance with reported bugs and issues
Help with included 3rd party assets
Free Installation services in some cases

However, item support does not include:

Customization services

Check Documents & Tutorials

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Ticket Widget – TicketGo Add-On