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Ticket Number – TicketGo Add-On - WorkDo

Ticket Number – TicketGo Add-On

(3 Sales)
  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    25 March 2025

  • Published:

    04 March 2025

$19 $9
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STRONG BRAND

Customizable Ticket Number Format

The Ticket Number module in TicketGo gives administrators full control over the format of ticket numbers. You can create a customized system that fits your business needs, such as sequential numbering, date-based identifiers, or a combination of both. This flexibility allows businesses to implement a ticketing structure that suits their workflow, helping to organize and track tickets efficiently.

Ticket Number – TicketGo Add-On
Ticket Number – TicketGo Add-On

Consistent and Clear Identification

The ticket number is displayed consistently across the TicketGo platform, ensuring that both customers and agents can reference it at any point in the support process. Whether on the ticket creation page, the ticket details view, or while communicating with the customer, the unique number helps provide clear and consistent identification of each ticket, making interactions smoother and more organized

Visibility for Customers and Admins

With the customizable ticket number in place, it is visible to both customers and admins. When customers submit a ticket, they immediately receive a unique ticket number that they can use to track and reference their request. For admins, the ticket number appears prominently on the ticket page, making it easy to locate and manage the ticket within the system.

Ticket Number – TicketGo Add-On
Ticket Number – TicketGo Add-On

Streamlined Ticket Management

By customizing ticket numbers, businesses can streamline the management of support tickets. For larger teams or high-volume businesses, having a uniform ticket numbering system simplifies tracking and prioritization. Admins can easily categorize and search for tickets based on the defined format, ensuring that requests are handled efficiently and nothing gets lost in the process.

From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

ticket-number-ticketgo1.png
Additionals

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ZitaSMS

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Tags

Adding and managing tags is simple. Agents can create, edit, or remove tags as needed. You can assign tags when creating a ticket or update them later if necessary. If your business process changes, you can easily modify tags to keep everything up to date. Color-coded tags make it even easier to recognize different types of tickets at a glance, improving the way you handle support requests.

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