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Calendar - Dash SaaS Add-On
$49.00
Subtotal: $49.00
Sale!
Ratings – TicketGo Add-On
(1 Reviews)
(8 Sales)
- Pre-Required : TicketGo
- Free 6 Months of Support
- Free Lifetime Updates
- 100% Money Back Guarantee
- Last Update:
25 June 2025
- Published:
04 March 2025
$39
STRONG BRAND
Flexible Rating Options
The Ratings Module offers a range of customizable rating options, including New Ticket, In Progress, On Hold, Closed, and Resolved. You can choose the stage at which you want to gather customer feedback, allowing you to focus on specific areas of the ticket lifecycle that matter most to you. Whether it's right after a ticket is created or after it’s resolved, you can collect the most relevant feedback.
Capture Timely Insights
By selecting the appropriate rating stage, you can capture customer feedback exactly when it's most valuable. For example, you may send a rating request after a new ticket is created to gauge initial customer impressions, or after a ticket is marked as resolved to assess satisfaction with the resolution. This helps you stay on top of your service quality and customer satisfaction in real time.
Enhance Customer Satisfaction
The feedback you receive through the Ratings Module can provide key insights into customer satisfaction, allowing you to make informed improvements to your processes. By understanding how customers feel at various stages, you can identify pain points and enhance your ticket management system. This leads to better service, happier customers, and improved customer retention.
From our system
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Additionals
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Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Mail2Ticket
Mail2Ticket makes customer support easier by turning incoming emails into organized support tickets.
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WhatsApp API
The WhatsApp API Integration in TicketGo brings seamless communication to businesses by enabling them to interact with customers through WhatsApp. This integration allows businesses to send instant notifications, ticket updates, and personalized messages directly to users, enhancing both the speed and reliability of customer interactions. By leveraging the WhatsApp API, businesses can streamline their ticketing processes and provide timely, efficient communication to their customers.
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Auto Reply
Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.
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Telegram
The Telegram integration with TicketGo provides a powerful and efficient way to stay connected with your support system. By linking Telegram to TicketGo, businesses can receive real-time notifications for critical events, ensuring quick responses and better service management. Whether it's task assignments, ticket updates, or invoice modifications, this integration keeps you informed instantly. The setup process is straightforward, allowing administrators to configure their Telegram credentials effortlessly and start benefiting from immediate notifications.
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Actionable insights from ratings help refine ticket handling, elevate service standards, and improve customer satisfaction and retention .