Unlock Business Efficiency with Powerful Integrations
Tired of juggling multiple platforms? Make allows businesses to integrate TicketGo with CRMs, email services, messaging apps, and other essential tools. Automate ticket routing, customer follow-ups, and data synchronization in real-time, ensuring every action is handled without delays. From small startups to large enterprises, this integration boosts efficiency and enhances collaboration across teams.
Tailor Workflows to Your Needs
With Make, you’re in control. Customize triggers and actions based on your business processes, whether it’s automatically creating a task in your project management tool when a ticket is opened or notifying agents via Slack when a priority issue arises. Flexible and scalable, the integration adapts to your operational needs, making support management effortless and highly efficient.
No-Code Setup for Instant Impact
Forget complex coding Make’s user-friendly interface allows you to set up automation in just a few clicks. Connect TicketGo with other apps, define conditions, and automate workflows with a simple drag-and-drop builder. Whether you're handling customer queries or managing ticket lifecycles, Make turns TicketGo into a powerful automation hub.
Transform Customer Experience with Automation
Speed, accuracy, and efficiency define modern customer support. With Make integration in TicketGo, you can ensure instant responses, smooth ticket resolutions, and proactive customer interactions. Stay ahead of the curve by embracing automation—unlock the full potential of TicketGo with Make today!
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Ticket Number
Beyond functionality, the Ticket Number module offers an opportunity to enhance your brand identity. You can tailor the ticket numbering system to align with your business's style or terminology, further professionalizing the support experience.
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Slack
Enhance your team’s communication and efficiency with the Slack integration in TicketGo. This powerful add-on allows your team to receive real-time updates, notifications, and ticket status changes directly in your Slack channels, streamlining your support ticketing workflow. By integrating Slack with TicketGo, you eliminate the need to juggle multiple platforms. Whether it’s assigning tickets, tracking progress, or resolving customer issues, the integration ensures your team stays informed, connected, and proactive, leading to faster resolution times and better project management.
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Out Of Office
The Out of Office module in TicketGo allows agents to update their availability with a simple toggle. If an agent is unavailable, they can disable the Out of Office button, making it clear to both customers and admins that they are not currently active. This helps in ensuring a smooth ticket assignment process.
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Save Chat
The SaveChat module in TicketGo allows you to highlight and save important conversations as bookmarks. Instead of scrolling through endless chat histories, you can simply mark key messages and access them instantly when needed. This feature helps you keep track of crucial discussions without the risk of losing important information. Whether it's a customer request, an internal discussion, or a follow-up message, bookmarking ensures that essential chats are always within reach.
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