Unlock Business Efficiency with Powerful Integrations
Tired of juggling multiple platforms? Make allows businesses to integrate TicketGo with CRMs, email services, messaging apps, and other essential tools. Automate ticket routing, customer follow-ups, and data synchronization in real-time, ensuring every action is handled without delays. From small startups to large enterprises, this integration boosts efficiency and enhances collaboration across teams.
Tailor Workflows to Your Needs
With Make, you’re in control. Customize triggers and actions based on your business processes, whether it’s automatically creating a task in your project management tool when a ticket is opened or notifying agents via Slack when a priority issue arises. Flexible and scalable, the integration adapts to your operational needs, making support management effortless and highly efficient.
No-Code Setup for Instant Impact
Forget complex coding Make’s user-friendly interface allows you to set up automation in just a few clicks. Connect TicketGo with other apps, define conditions, and automate workflows with a simple drag-and-drop builder. Whether you're handling customer queries or managing ticket lifecycles, Make turns TicketGo into a powerful automation hub.
Transform Customer Experience with Automation
Speed, accuracy, and efficiency define modern customer support. With Make integration in TicketGo, you can ensure instant responses, smooth ticket resolutions, and proactive customer interactions. Stay ahead of the curve by embracing automation—unlock the full potential of TicketGo with Make today!
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
SMS
The SMS Notification Integration in TicketGo provides businesses with a reliable way to notify users about important ticket updates through SMS. This integration ensures that customers receive real-time notifications, even when they do not have access to email or other communication platforms. With the widespread use of mobile phones, SMS serves as a highly effective channel to keep customers informed about their ticket status, reducing the chances of missed updates and improving customer satisfaction.
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RocketChat
The Rocket.Chat integration in TicketGo provides real-time notifications for key ticketing events, ensuring your team stays informed and responsive. With this integration, TicketGo users can receive immediate updates within RocketChat channels about important ticket activities. This keeps all relevant stakeholders informed without having to leave the chat platform, making it easier to handle customer support and streamline communication.
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Export Conversations
TicketGo’s Export Conversations feature ensures that all customer interactions are saved for future use. Whether for compliance, internal reviews, or training, having a record of past conversations helps businesses improve their customer service. Teams can revisit previous chats to understand customer concerns and refine their support strategies.
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Slack
Enhance your team’s communication and efficiency with the Slack integration in TicketGo. This powerful add-on allows your team to receive real-time updates, notifications, and ticket status changes directly in your Slack channels, streamlining your support ticketing workflow. By integrating Slack with TicketGo, you eliminate the need to juggle multiple platforms. Whether it’s assigning tickets, tracking progress, or resolving customer issues, the integration ensures your team stays informed, connected, and proactive, leading to faster resolution times and better project management.
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