Quick Setup for Instagram Integration
To get started, simply add your Instagram Client ID, and Instagram Access Token into TicketGo. These details will connect your Instagram account to TicketGo and enable real-time message syncing. Once integrated, you can manage Instagram chats, share media, and respond to clients instantly—enhancing your customer service experience with ease.
Get Real-Time Responses on Instagram via TicketGo
Now, you can chat with us on Instagram and receive instant replies, all thanks to our integration with TicketGo. When you message us on Instagram, we’ll receive it through our TicketGo portal and reply to you without any delays. You’ll get our responses directly in your Instagram inbox, making it easier for you to get the help you need—fast and efficiently!
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
WhatsApp Chatbot & Chat
The WhatsApp Chatbot Addon in TicketGo enables customers to create support tickets effortlessly through WhatsApp. Instead of navigating through a website or app, users can simply send a message detailing their issue, and the chatbot will capture the necessary information to generate a ticket. This eliminates long wait times and ensures that queries are logged into the system instantly, allowing for a quick and efficient resolution process.
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Send & Close
The Send and Close module in TicketGo allows you to close a ticket automatically when you send a reply. This means that as soon as your response is sent, the ticket status changes to "Closed" without needing any extra steps.
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Sinch SMS
The Sinch SMS Module in TicketGo ensures that you stay updated with real-time notifications for important events. Whether it’s a new user registration, a customer inquiry, or a ticket resolution, this module keeps you informed through instant SMS alerts. By integrating Sinch with TicketGo, businesses can manage their communication efficiently, ensuring that no critical update goes unnoticed.
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Ticket Number
Beyond functionality, the Ticket Number module offers an opportunity to enhance your brand identity. You can tailor the ticket numbering system to align with your business's style or terminology, further professionalizing the support experience.
View More1 review for Instagram Chat – TicketGo Add-On
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Contact Us for Support :
-
You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
Flexibility is amazing we could modify every layout to match our brand identity