Tawk.to Messenger Integration in BookingGo SaaS

Introduction

Integrating Tawk.to Messenger with BookingGo SaaS is a seamless process that enhances customer support and interaction capabilities. This integration allows you to offer real-time customer support, fostering better communication and improving satisfaction and loyalty. By adding a personalized touch to your website, Tawk.to Messenger makes it more user-friendly and interactive, significantly enhancing the overall user experience. Efficiently resolve customer queries and issues promptly, which in turn boosts customer retention rates. Additionally, leverage TawkToMessenger’s analytics to gain valuable insights into customer behavior and preferences. By integrating Tawk.to Messenger with BookingGo SaaS, you empower your business to deliver exceptional customer service, driving growth and success. Start engaging with your customers in real time and elevate your online presence to the next level!

Workflow

Installation

So, the following is the installation process of the Tawk.to Messenger Module with the help of which you can easily access this add-on.

Step 1: Super Admin Access: The super admin must first add the Tawkto Messenger Module by following a few steps.

• Log in to the Super Admin side of BookingGo using your credentials.
• Once logged in, navigate to the Add-On Manager module by clicking on it from the admin dashboard or sidebar menu.
• In the Add-On Modules module, click on the “+” button to initiate the process of adding a new Module.
• After clicking the “+”, you’ll be prompted to upload the ZIP file of the particular add-on you wish to install. Drop down the ZIP file as instructed.
• Once the ZIP file is uploaded, the Module will appear on the Add-On Manager Page.
• Simply enable the module by toggling the appropriate switch or button, making it visible to end users.

Step 2: Company Login Steps: Once the Super admin enables the module, the team members will be able to use that module easily.

Step 3: How the Tawk.to Messenger Module Works.

• Go to the TawkTo website and log in with your credentials.
• Once logged in, you`ll land on the Dashboard. If not, click on the skip button of all the pages until you reach the Dashboard.
• On the Dashboard, navigate to the settings.
• Within the settings, select the Channels option.
• Under Channels, locate the chat widget settings.
• You will find the widget code in this section. Copy the code.
• Now, head over to the system settings of BookingGo SaaS.
• In the system settings, find the “TawkTo” settings.
• Paste the copied widget code into the designated field.
• Save the changes, and you`re done! The TawkToMessenger module is now successfully integrated with your BookingGo SaaS platform.

So, this is how you can use the Tawkto messenger add-on without facing any difficulties.