Repair Management Integration in Dash SaaS

Repair Order Requests Page

• This page allows you to create, track, and manage all repair orders. To create a new repair order request, click on the Create button and enter key information such as product name, quantity, customer’s name, email, mobile number, date, expiry date, and assign a technician from the dropdown.

• Once created, each order appears in a list view with details like product name, customer information, location, expiry dates, assigned technician, and status.
• The Action column includes buttons that let you perform actions like view and edit request, starting or ending the repair process, starting or ending testing, viewing the movement history, editing product parts, marking the product as irreparable, canceling the order, add parts, viewing movement logs, and deleting the request if needed.

Repair Invoices

• This page lists all invoices generated from repair orders and displays essential information such as invoice ID, product name, repair charges, total amount, due amount, and payment status.

• You can click the View button to access full invoice details, make changes, process payments, download the invoice, and view the complete payment summary all in one place.

Technicians

• This page allows you to manage technicians involved in the repair process. To add a new technician, click the Create button and enter their name, email, and mobile number.
• All added technicians appear in a list, and you can easily edit or delete their details whenever needed.

Warranties

• The warranties section lets you link warranty details to specific repair orders. Click the Create button to get started, then select a repair order and product part, and enter the warranty number, Warranty Period, warranty terms, and claim status.
• Once added, warranties are listed with all relevant details, and you can view, edit, or delete them as required.