The Benefits of Two-Way Sync Between Zendesk Tickets and Knowledge Base

Empower support teams with real-time access, collaborative updates, and seamless workflows through Zendesk two-way sync feature. Enhance efficiency, slash response times, and foster a cohesive support environment by synchronizing ticket and knowledge base interactions.

Add to cart Documentation

STRONG BRAND

Zendesk boosts service with seamless ticket syncing.

Keep track of all your tickets and agents with ease. support ticket centralized dashboard puts all clients tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.

Sync tickets swiftly for streamlined client support excellence:

Manage all customer support tickets from a Zendesk:

Effortless ticket creation with seamless synchronization for enhanced efficiency:

Organize & Manage Your Knowledge Base

Effortlessly structure and oversee your knowledge base efficiently. Sync valuable information seamlessly from Zendesk, enhancing accessibility and organization.

Organize, manage, and control all tickets:

Keep track of everything in one place:

Manage Knowledge Base:

Zendesk: Smart, efficient ticket management for satisfying customer support.

Zendesk offers intelligent ticket management, streamlining customer support for optimal efficiency. Enhance satisfaction with their smart solutions for effective issue resolution.

From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your Dash SaaS experience.

Webhook

A Webhook is an HTTP-based callback function that allows lightweight, event-driven communication between 2 application programming interfaces (APIs).

File Sharing

In a general sense, a "FileSharing" module could refer to a component or feature within a software application or system that facilitates the sharing of files between users or devices or within an organization. A file-sharing management system helps to streamline collaboration, you will also get various options like password security, and types like email and link.

Instamojo

Building a smooth payment experience is vital for any SaaS business, and integrating Instamojo into your Dash SaaS platform can be a game-changer. Instamojo offers a user-friendly payment gateway specifically designed for Indian businesses.

Paynow

Introducing the all-new Queue Management Integration in Dash SaaS, designed to revolutionize the way you handle customer flow and streamline your operations

WorkDo’s eCommerce package offers you a “sales-ready.”secure online store. The package puts all the key pieces together, from design to payment processing. This gives you a headstart in your eCommerce venture. Every store is built using a reliable PHP framework -laravel. Thisspeeds up the development process while increasing the store’s security and performance.Additionally, thanks to the accompanying mobile app, you and your team can manage the store on the go. What’s more, because the app works both for you and your customers, you can use it to reach a wider audience.And, unlike popular eCommerce platforms, it doesn’t bind you to any terms and conditions or recurring fees. You get to choose where you host it or which payment gateway you use. Lastly, you getcomplete control over the looks of the store. And if it lacks any functionalities that you need, just reach out, and let’s discuss customization possibilities

Reviews

There are no reviews yet.

Reviews can only be submitted by logged-in customers who have purchased this product. Please leave your review here.

Comments

You must be logged in to post a comment.

There are no comment yet.

Contact Us for Support :

You will get immediate support from our support desk. Please visit here https://support.workdo.io/

Item support includes:

Answer pre sale questions or query
Answering technical questions about item's features
Assistance with reported bugs and issues
Help with included 3rd party assets
Free Installation services in some cases

However, item support does not include:

Customization services

Check Documents & Tutorials

Go to item support

Zendesk – Dash SaaS Add-on