This Add-On brings the power of Zendesk directly into your support system, enabling efficient handling of customer inquiries. It allows seamless creation and tracking of issues from within your platform, eliminating the need to switch between tools. With integrated access to Zendesk’s knowledge base, users can also find instant answers through self-service, reducing response times and overall support volume. This streamlined setup improves both agent productivity and customer satisfaction.

Dependency Notice: The Zendesk Add-On depends on the Support Ticket Add-On. Please ensure the Support Ticket Add-On is active to use Zendesk features.

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Connect Your Zendesk Account to Enable Full Integration

To unlock the full potential of the Zendesk Add-On, it is essential to connect your Zendesk account by entering the required credentials on the platform’s settings page. Once configured, the integration establishes a two-way data connection between Zendesk and your platform. This level of synchronization not only saves time but also ensures data consistency, allowing your support operations to function cohesively without information silos.

Enter your Zendesk credentials in the settings page to activate the integration
View Zendesk data directly on your platform for complete visibility
Ensure real-time syncing of tickets and content between both systems

Zendesk boosts service with seamless ticket syncing

The Zendesk Add-On integration enhances your support system by centralizing all client queries and agent activities in one easy-to-manage dashboard. It simplifies the ticket creation process for clients while ensuring instant synchronization and fast response times. With multiple admins able to manage tickets efficiently, customer support becomes faster, smarter, and more reliable.

Instantly sync tickets to deliver faster, smarter client support
Manage customer support queries directly from your Zendesk dashboard
Create support tickets easily using simplified forms and options

Organize and Manage Your Knowledge Base with Ease

Easily organize and manage your knowledge base with seamless Zendesk integration. Sync important information to keep everything accessible and well-structured. View and track all tickets, agents, and support stats in one centralized dashboard. Customize categories and FAQs to match your support needs. This setup ensures a smoother, more efficient support experience.

Organize, manage, and assign support tickets with complete control
Track all agents, stats, and ticket activity in one dashboard
Customize and update knowledge base categories and content easily

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

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Contact Us for Support :

You will get immediate support from our support desk. Please visit here https://support.workdo.io/

Item support includes:

Answer pre-sale questions or query
Answering technical questions about item's features
Assistance with reported bugs and issues
Help with included 3rd party assets
Free Installation services in some cases

However, item support does not include:

Customization services

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Zendesk – Dash SaaS Add-On