Ticket Management System Made Easy
You can create different tickets with different categories and statuses. You could also change the status and attach multiple files. you can also write a description
- Create a fast and simple ticket system for your clients: Keep track of all your tickets and agents with ease. A support ticket centralized dashboard puts all clients' tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.
- Manage all customer support tickets from a central dashboard: Attend to your customers’ queries in record time, and gain their trust. With TicketGo SaaS, multiple admins from your team can access and manage tickets.
- Create a quick and easy ticket-generation process: Support Ticket makes creating tickets fun and simple for your clients. Your clients can select their query from a list of FAQs, fill out the simplified form, attach files, submit, and receive a unique ticket ID - In a matter of seconds!
Organise & Manage Your Support Ticket System
Get easy access to open and closed ticket statistics. A visual presentation of categories and a monthly generated ticket chart are presented.
- Organise, manage and control all support tickets: Organise, manage and control all support tickets Manage and control your entire support ticket system without lifting a finger. Create ticket categories, organize tickets, respond to them, and edit their status. Add multiple admins and agents, assign customer requests to them - and do so much more!
- Keep track of everything in one place: View all your tickets and agents at a glance. Access the statistics of all your tickets and agents. View a monthly support ticket chart, get a graphical presentation of all ticket categories, and more! - in just one dashboard.
- Knowledge Base Module: The Frequently Asked Questions are always convenient no matter what. What about the feature which adds more benefit to that? Here, this Knowledge Base Module is helping you with the same. You can update the “Knowledge Base Category” according to your requirements and familiarity, and you can give a thorough description under the particular title.
FAQ stands for "Frequently Asked Questions." It is a list of common questions and their corresponding answers that are anticipated to be asked by users, customers, or visitors about a particular topic, product, service, or organization.
Screenshots from our system
Get a glimpse of the powerful features and stunning visuals that await you in our mobile app, delivering a seamless user experience like never before.
This app is often used with these
Boost Your Business to the Next Level with the Powerful Extensions Designed for WorkDo Dash SaaS
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Contact Us for Support :
You will get immediate support from our support desk. Please visit here https://support.rajodiya.com/
Item support includes:
However, item support does not include:
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