Support Ticket
Support Ticket stands out as the exclusive ticket management solution that simplifies the seamless handling of support tickets. It enables effortless access for you and your team to manage client inquiries, respond promptly, and achieve swift resolutions with just a few clicks. Rapid responses lead to increased client satisfaction and trust. Support Ticket also streamlines ticket creation for clients, ensuring quick and efficient issue resolution.
Ticket Management System Made Easy
You can create different tickets with different categories and statuses. You could also change the status and attach multiple files. you can also write a description
- Create a fast and simple ticket system for your clients: Keep track of all your tickets and agents with ease. A support ticket centralized dashboard puts all clients' tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.
- Manage all customer support tickets from a central dashboard: Attend to your customers’ queries in record time, and gain their trust. With TicketGo SaaS, multiple admins from your team can access and manage tickets.
- Create a quick and easy ticket-generation process: Support Ticket makes creating tickets fun and simple for your clients. Your clients can select their query from a list of FAQs, fill out the simplified form, attach files, submit, and receive a unique ticket ID - In a matter of seconds!
Organise & Manage Your Support Ticket System
Get easy access to open and closed ticket statistics. A visual presentation of categories and a monthly generated ticket chart are presented.
- Organise, manage and control all support tickets: Organise, manage and control all support tickets Manage and control your entire support ticket system without lifting a finger. Create ticket categories, organize tickets, respond to them, and edit their status. Add multiple admins and agents, assign customer requests to them - and do so much more!
- Keep track of everything in one place: View all your tickets and agents at a glance. Access the statistics of all your tickets and agents. View a monthly support ticket chart, get a graphical presentation of all ticket categories, and more! - in just one dashboard.
- Knowledge Base Module: The Frequently Asked Questions are always convenient no matter what. What about the feature which adds more benefit to that? Here, this Knowledge Base Module is helping you with the same. You can update the “Knowledge Base Category” according to your requirements and familiarity, and you can give a thorough description under the particular title.
Screenshots from our system
Get a glimpse of the powerful features and stunning visuals that await you in our mobile app, delivering a seamless user experience like never before.
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Contact Us for Support :
-
You will get immediate support from our support desk. Please visit here https://support.rajodiya.com/
Item support includes:
- Answer pre sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
1 review for Support Ticket – Dash SaaS Add-on