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Support Ticket – Dash SaaS Add-on

  • Pre-Required : WorkDo Dash SaaS
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
$ 29
Support Ticket – Dash SaaS Add-on

Ticket Management System Made Easy

You can create different tickets with different categories and statuses. You could also change the status and attach multiple files. you can also write a description

  • Create a fast and simple ticket system for your clients: Keep track of all your tickets and agents with ease. A support ticket centralized dashboard puts all clients' tickets, as well as all your agents in one place. This way, it’ll be easy to ensure that queries are being addressed at the right time.
  • Manage all customer support tickets from a central dashboard: Attend to your customers’ queries in record time, and gain their trust. With TicketGo SaaS, multiple admins from your team can access and manage tickets.
  • Create a quick and easy ticket-generation process: Support Ticket makes creating tickets fun and simple for your clients. Your clients can select their query from a list of FAQs, fill out the simplified form, attach files, submit, and receive a unique ticket ID - In a matter of seconds!
STRONG BRAND

Organise & Manage Your Support Ticket System

Get easy access to open and closed ticket statistics. A visual presentation of categories and a monthly generated ticket chart are presented.

  • Organise, manage and control all support tickets: Organise, manage and control all support tickets Manage and control your entire support ticket system without lifting a finger. Create ticket categories, organize tickets, respond to them, and edit their status. Add multiple admins and agents, assign customer requests to them - and do so much more!
  • Keep track of everything in one place: View all your tickets and agents at a glance. Access the statistics of all your tickets and agents. View a monthly support ticket chart, get a graphical presentation of all ticket categories, and more! - in just one dashboard.
  • Knowledge Base Module: The Frequently Asked Questions are always convenient no matter what. What about the feature which adds more benefit to that? Here, this Knowledge Base Module is helping you with the same. You can update the “Knowledge Base Category” according to your requirements and familiarity, and you can give a thorough description under the particular title.
Support Ticket – Dash SaaS Add-on
Support Ticket – Dash SaaS Add-on

Manage FAQ

FAQ stands for "Frequently Asked Questions." It is a list of common questions and their corresponding answers that are anticipated to be asked by users, customers, or visitors about a particular topic, product, service, or organization.

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Screenshots from our system

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Additionals

This app is often used with these

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12 reviews for Support Ticket – Dash SaaS Add-on

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4.8
Based on 12 reviews
5 star
83.33%
4 star
16.67%
3 star
0%
2 star
0%
1 star
0%
  1. by Tatiana Bohova

    Good module

  2. for code quality
    by موسي عيسى
  3. by mastercode
  4. For Flexibility
    by faue83480
  5. by exotech

    Good

  6. For Feature Availability
    by Anonymous

    Very good system

  7. For Code Quality
    by fakarjaman_2khan
  8. For Customer Support
    by marnus46
  9. For Other
    by royaldeveloper

    Very Satisfied with the All Addon

  10. For Code Quality
    by Anonymous
  11. For Feature Availability
    by ehwor002

    I really like the feature

  12. For Other
    by Dac style4

    the Team deserve 5 Star for following reason;
    1- Customer Support
    2- Feature Availability
    3- Design Quality
    4- Documentation Quality

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Contact Us for Support :

Item support includes:

  • Answer pre sale questions or query
  • Answering technical questions about item's features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets
  • Free Installation services in some cases

However, item support does not include:

  • Customization services