Stay Organized with Ease
With the Mark as Important feature, you can maintain a cleaner, more organized workflow. It simplifies your ticket management process by distinguishing between routine tickets and those that need immediate attention, helping you stay on top of high-priority matters.
Streamline Team Collaboration
The Mark as Important feature fosters better collaboration within your team. With clearly marked priority tickets, everyone knows which conversations need immediate attention, ensuring a coordinated response and faster issue resolution. This leads to enhanced teamwork and smoother operations.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
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Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Mail2Ticket
Mail2Ticket makes customer support easier by turning incoming emails into organized support tickets.
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Out Of Office
The Out of Office module in TicketGo allows agents to update their availability with a simple toggle. If an agent is unavailable, they can disable the Out of Office button, making it clear to both customers and admins that they are not currently active. This helps in ensuring a smooth ticket assignment process.
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Telegram
The Telegram integration with TicketGo provides a powerful and efficient way to stay connected with your support system. By linking Telegram to TicketGo, businesses can receive real-time notifications for critical events, ensuring quick responses and better service management. Whether it's task assignments, ticket updates, or invoice modifications, this integration keeps you informed instantly. The setup process is straightforward, allowing administrators to configure their Telegram credentials effortlessly and start benefiting from immediate notifications.
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Discord
Discord is a widely used communication platform that enables real-time messaging, voice calls, and community engagement. Integrating Discord with TicketGo allows businesses and support teams to receive ticket notifications directly within their Discord servers. This seamless connection ensures that teams stay updated without constantly checking the TicketGo dashboard.
View More2 reviews for Mark As Important – TicketGo Add-On
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Contact Us for Support :
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You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
The features helped us maintain transparency in all business activities without extra effort
We found the bugs minimal and each was fixed promptly by the development team