Unlock Business Efficiency with Powerful Integrations
Tired of juggling multiple platforms? Make allows businesses to integrate TicketGo with CRMs, email services, messaging apps, and other essential tools. Automate ticket routing, customer follow-ups, and data synchronization in real-time, ensuring every action is handled without delays. From small startups to large enterprises, this integration boosts efficiency and enhances collaboration across teams.
Tailor Workflows to Your Needs
With Make, you’re in control. Customize triggers and actions based on your business processes, whether it’s automatically creating a task in your project management tool when a ticket is opened or notifying agents via Slack when a priority issue arises. Flexible and scalable, the integration adapts to your operational needs, making support management effortless and highly efficient.
No-Code Setup for Instant Impact
Forget complex coding Make’s user-friendly interface allows you to set up automation in just a few clicks. Connect TicketGo with other apps, define conditions, and automate workflows with a simple drag-and-drop builder. Whether you're handling customer queries or managing ticket lifecycles, Make turns TicketGo into a powerful automation hub.
Transform Customer Experience with Automation
Speed, accuracy, and efficiency define modern customer support. With Make integration in TicketGo, you can ensure instant responses, smooth ticket resolutions, and proactive customer interactions. Stay ahead of the curve by embracing automation—unlock the full potential of TicketGo with Make today!
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Mark As Important
The Mark as Important feature in TicketGo helps you easily prioritize conversations that matter the most. With just one click, you can ensure critical tickets stand out, allowing you to focus on urgent issues without getting lost in the noise. This functionality is perfect for businesses that need to handle high-priority inquiries efficiently.
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Msg91
The MSG91 integration in TicketGo enables businesses to automate SMS notifications for various ticketing events, ensuring that all stakeholders—including customers, agents, and admins—receive timely updates. With this integration, businesses can enhance customer support efficiency, improve communication flow, and keep everyone informed in real time. By leveraging MSG91’s powerful messaging platform, TicketGo users can streamline their processes and offer superior customer service through SMS alerts, reducing response times and improving overall ticket management.
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Tags
Adding and managing tags is simple. Agents can create, edit, or remove tags as needed. You can assign tags when creating a ticket or update them later if necessary. If your business process changes, you can easily modify tags to keep everything up to date. Color-coded tags make it even easier to recognize different types of tickets at a glance, improving the way you handle support requests.
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Office Hours
The Office Hours Module in TicketGo allows businesses to set their working hours for each day of the week. This helps customers know when your support team is available. By defining your office hours, you ensure that customers are aware of your business’s availability before they create a support ticket.
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