Quick Setup for Instagram Integration
To get started, simply add your Instagram Client ID, and Instagram Access Token into TicketGo. These details will connect your Instagram account to TicketGo and enable real-time message syncing. Once integrated, you can manage Instagram chats, share media, and respond to clients instantly—enhancing your customer service experience with ease.
Get Real-Time Responses on Instagram via TicketGo
Now, you can chat with us on Instagram and receive instant replies, all thanks to our integration with TicketGo. When you message us on Instagram, we’ll receive it through our TicketGo portal and reply to you without any delays. You’ll get our responses directly in your Instagram inbox, making it easier for you to get the help you need—fast and efficiently!
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Office Hours
The Office Hours Module in TicketGo allows businesses to set their working hours for each day of the week. This helps customers know when your support team is available. By defining your office hours, you ensure that customers are aware of your business’s availability before they create a support ticket.
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Webhook
In the fast-paced world of customer support, instant communication is the key to efficiency. With TicketGo’s powerful webhook integration, businesses can automate workflows, ensuring real-time data sharing between TicketGo and external applications. Whether it's updating CRMs, notifying teams on Slack, or synchronizing analytics tools, webhooks eliminate the need for manual intervention. The result? A faster, smarter, and more connected support system that helps businesses scale effortlessly.
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Save Reply
Creating a saved reply is super easy. Just add a title and description, and you're done! Once saved, your reply will always be there for you to use. No need to type out the same message again—just select it and send it instantly.
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Ticket Widget
The Ticket Widget Add-On provides a direct and accessible way for your website visitors to raise support tickets without navigating away from the current page.
View More2 reviews for Instagram Chat – TicketGo Add-On
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Contact Us for Support :
-
You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
Advanced feature controls improve operational flexibility
Flexibility is amazing we could modify every layout to match our brand identity