Simple Facebook Integration Setup
Connecting your Facebook account with TicketGo is quick and hassle-free. All you need to do is enter your Client ID and Access Token, and your Facebook Chat will be linked to the portal. Once set up, all incoming messages will automatically sync, allowing your team to respond instantly without needing to check Messenger separately. This integration helps businesses keep track of all conversations, ensuring that no message is missed. Whether you’re managing customer inquiries, responding to sales queries, or handling support requests, this feature makes communication smooth and effortless.
Get Instant Responses on Facebook Messenger
Now, contacting us on Facebook Messenger is faster than ever! When you send us a message, it is received directly in our TicketGo portal, allowing our team to reply without delay. Our responses will appear in your Messenger chat instantly, so you won’t have to wait for assistance. Whether you have a question, need support, or want an update, you’ll always get a quick and reliable response. With this integration, staying connected with us is simple, efficient, and stress-free.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Slack
Enhance your team’s communication and efficiency with the Slack integration in TicketGo. This powerful add-on allows your team to receive real-time updates, notifications, and ticket status changes directly in your Slack channels, streamlining your support ticketing workflow. By integrating Slack with TicketGo, you eliminate the need to juggle multiple platforms. Whether it’s assigning tickets, tracking progress, or resolving customer issues, the integration ensures your team stays informed, connected, and proactive, leading to faster resolution times and better project management.
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RocketChat
The Rocket.Chat integration in TicketGo provides real-time notifications for key ticketing events, ensuring your team stays informed and responsive. With this integration, TicketGo users can receive immediate updates within RocketChat channels about important ticket activities. This keeps all relevant stakeholders informed without having to leave the chat platform, making it easier to handle customer support and streamline communication.
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Telegram
The Telegram integration with TicketGo provides a powerful and efficient way to stay connected with your support system. By linking Telegram to TicketGo, businesses can receive real-time notifications for critical events, ensuring quick responses and better service management. Whether it's task assignments, ticket updates, or invoice modifications, this integration keeps you informed instantly. The setup process is straightforward, allowing administrators to configure their Telegram credentials effortlessly and start benefiting from immediate notifications.
View More1 review for Facebook Chat – TicketGo Add-On
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Contact Us for Support :
-
You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
The team at WorkDo delivered exceptional support when we faced minor bugs resolving each issue quickly and professionally