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WhatsApp API – TicketGo Add-On

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  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    24 April 2025

  • Published:

    04 March 2025

$49
STRONG BRAND

Automated Ticket Notifications

With the WhatsApp API, TicketGo can automate notifications for various ticket-related events, such as ticket creation, status updates, and resolution notifications. Customers receive instant alerts via WhatsApp, keeping them informed in real-time. Whether it's an update on a ticket’s progress or a confirmation of ticket closure, customers can easily stay up-to-date without having to check the platform. This automation saves time for businesses and ensures a smoother, more organized experience for customers.

WhatsApp API – TicketGo Add-On
WhatsApp API – TicketGo Add-On

Two-Way Communication for Enhanced Support

The WhatsApp API integration in TicketGo supports two-way communication, allowing users to interact directly with the support team. Customers can reply to ticket updates, ask for clarifications, or provide additional details, all through WhatsApp. This direct and efficient line of communication enhances the support experience, ensuring that queries are addressed promptly and reducing response times. With two-way messaging, businesses can deliver personalized, real-time support to users, improving overall satisfaction.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

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Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.

Discord – TicketGo Add-On

Discord

Discord is a widely used communication platform that enables real-time messaging, voice calls, and community engagement. Integrating Discord with TicketGo allows businesses and support teams to receive ticket notifications directly within their Discord servers. This seamless connection ensures that teams stay updated without constantly checking the TicketGo dashboard.

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Send & Close – TicketGo Add-On

Send & Close

The Send and Close module in TicketGo allows you to close a ticket automatically when you send a reply. This means that as soon as your response is sent, the ticket status changes to "Closed" without needing any extra steps.

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Sinch SMS – TicketGo Add-On

Sinch SMS

The Sinch SMS Module in TicketGo ensures that you stay updated with real-time notifications for important events. Whether it’s a new user registration, a customer inquiry, or a ticket resolution, this module keeps you informed through instant SMS alerts. By integrating Sinch with TicketGo, businesses can manage their communication efficiently, ensuring that no critical update goes unnoticed.

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Webhook – TicketGo Add-On

Webhook

In the fast-paced world of customer support, instant communication is the key to efficiency. With TicketGo’s powerful webhook integration, businesses can automate workflows, ensuring real-time data sharing between TicketGo and external applications. Whether it's updating CRMs, notifying teams on Slack, or synchronizing analytics tools, webhooks eliminate the need for manual intervention. The result? A faster, smarter, and more connected support system that helps businesses scale effortlessly.

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