Easily Organize Your Tickets
The Tags Module in TicketGo helps you keep your tickets organized by adding simple labels called tags. These tags make it easy to sort and manage tickets based on their type, priority, or department. Instead of searching through a long list of tickets, you can quickly find what you need using tags. This makes ticket management smoother and helps your team respond faster to customer requests.
Improve Team Collaboration
Tags help team members understand ticket details quickly. With properly labeled tickets, it’s easy to assign them to the right person or department. This avoids confusion, speeds up the response process, and makes sure each ticket goes to the right place. As a result, your team can work more efficiently, and customers get quicker resolutions to their issues
Provide Better Customer Support
A well-organized ticketing system means better service for your customers. When tickets are sorted using tags, urgent matters can be handled faster, and common issues can be addressed more efficiently. Customers will receive timely responses, and support teams can ensure every request is handled properly. This leads to higher customer satisfaction and a more professional support experience.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
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Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Export Conversations
TicketGo’s Export Conversations feature ensures that all customer interactions are saved for future use. Whether for compliance, internal reviews, or training, having a record of past conversations helps businesses improve their customer service. Teams can revisit previous chats to understand customer concerns and refine their support strategies.
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Webhook
In the fast-paced world of customer support, instant communication is the key to efficiency. With TicketGo’s powerful webhook integration, businesses can automate workflows, ensuring real-time data sharing between TicketGo and external applications. Whether it's updating CRMs, notifying teams on Slack, or synchronizing analytics tools, webhooks eliminate the need for manual intervention. The result? A faster, smarter, and more connected support system that helps businesses scale effortlessly.
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Auto Reply
Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.
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Customer Login
The TicketGo customer login module provides users with a seamless and secure way to access their accounts. With just an email and password, customers can log in and manage their support tickets effortlessly.
View More3 reviews for Tags – TicketGo Add-On
| 5 star | 66% | |
| 4 star | 33% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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The extensions seamlessly integrated into our system and boosted performance across all departments
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