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Save Reply – TicketGo Add-On

(9 Sales)
  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    19 May 2025

  • Published:

    04 March 2025

$19
STRONG BRAND

Save Time with Ready-Made Replies

The Save Reply module in TicketGo helps you respond to common customer queries quickly and efficiently. Instead of typing the same reply over and over, you can save your response once and use it whenever needed. This makes handling support tickets faster, easier, and more consistent.

Save Reply – TicketGo Add-On
Save Reply – TicketGo Add-On

Quick Access from the Conversation Page

After saving your reply, it will appear as a button on the conversation page. When you get a similar question, simply click the button, and your saved reply will appear. This saves you time and effort, making support conversations smoother and more efficient.

Stay Consistent and Avoid Mistakes

Using saved replies ensures that every response is accurate and consistent. No more worrying about typing errors or forgetting important details. Whether you're answering FAQs, providing order updates, or handling technical issues, your team can send clear and professional replies every time.

Save Reply – TicketGo Add-On
Save Reply – TicketGo Add-On

Improve Efficiency and Customer Satisfaction

With the Save Reply module, your support team can work faster and handle more tickets without extra effort. This means quicker responses for customers and less work for your team. A simple click can make a big difference in improving both productivity and customer experience.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

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Export Conversations

TicketGo’s Export Conversations feature ensures that all customer interactions are saved for future use. Whether for compliance, internal reviews, or training, having a record of past conversations helps businesses improve their customer service. Teams can revisit previous chats to understand customer concerns and refine their support strategies.

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API – TicketGo Add-On

API

The API Add-On of TicketGo allows system-to-system communication through a defined set of API endpoints. With this Add-On, you can perform login and logout actions,

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Send & Close – TicketGo Add-On

Send & Close

The Send and Close module in TicketGo allows you to close a ticket automatically when you send a reply. This means that as soon as your response is sent, the ticket status changes to "Closed" without needing any extra steps.

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Facebook Chat – TicketGo Add-On

Facebook Chat

The Facebook Chat module on TicketGo allows businesses to handle all their customer conversations in one place without needing to switch between platforms.

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Contact Us for Support :

Item support includes:

  • Answer pre-sale questions or query
  • Answering technical questions about item's features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets
  • Free Installation services in some cases

However, item support does not include:

  • Customization services