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Plivo – TicketGo Add-On

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    17 April 2025

  • Published:

    04 March 2025

$29
STRONG BRAND

Setting Up Plivo Notifications in TicketGo

Integrating Plivo into TicketGo involves configuring the system to send SMS alerts based on ticket events. Users must input their Plivo API credentials in TicketGo and define specific triggers for SMS notifications. Once set up, TicketGo will automatically send alerts to agents, customers, and admins based on the configured events. This ensures that no important updates are missed, and the communication remains clear and effective.

Plivo – TicketGo Add-On
Plivo – TicketGo Add-On

Optimizing Plivo Notifications for Efficiency

For maximum effectiveness, businesses should tailor their notification settings based on user roles and ticket priorities. For example, setting separate notification groups for agents, admins, and customers ensures each party only receives the most relevant updates. Customizing which events trigger notifications—such as prioritizing urgent tickets—can further improve workflow and reduce unnecessary distractions.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

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Sinch SMS – TicketGo Add-On

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The Sinch SMS Module in TicketGo ensures that you stay updated with real-time notifications for important events. Whether it’s a new user registration, a customer inquiry, or a ticket resolution, this module keeps you informed through instant SMS alerts. By integrating Sinch with TicketGo, businesses can manage their communication efficiently, ensuring that no critical update goes unnoticed.

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Plivo – TicketGo Add-On

Plivo

The Plivo integration within TicketGo allows businesses to receive and send SMS notifications for crucial ticket events, ensuring real-time updates across agents, admins, and customers. By leveraging Plivo’s messaging API, you can keep everyone in the loop, whether it's notifying agents about incoming tickets or informing customers about ticket status changes. The integration enhances customer service efficiency by automating notifications and improving communication flow without needing additional tools.

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Contact Us for Support :

Item support includes:

  • Answer pre-sale questions or query
  • Answering technical questions about item's features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets
  • Free Installation services in some cases

However, item support does not include:

  • Customization services