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Discord

Discord – TicketGo Add-On

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    17 April 2025

  • Published:

    04 March 2025

$29 $14
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Setting Up Discord in TicketGo

Integrating Discord with TicketGo is simple and requires generating a webhook URL from Discord. Users can enter this URL into the TicketGo settings to establish a secure connection. Once configured, TicketGo can send automated notifications about ticket creation, updates, and resolutions to a designated Discord channel, ensuring smooth communication.

Discord – TicketGo Add-On
Discord – TicketGo Add-On

Real-Time Ticket Notifications via Discord

With Discord integration, TicketGo ensures that support teams receive instant notifications about ticket activities. Whether a new ticket is submitted, updated, or resolved, the system sends a message to the configured Discord channel. This real-time update helps teams respond quickly, improving efficiency and customer satisfaction.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

discord-ticketgo1.png
Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.

Whatsapp Chatbot & Chat – TicketGo Add-On

Whatsapp Chatbot & Chat

The WhatsApp Chatbot Addon in TicketGo enables customers to create support tickets effortlessly through WhatsApp. Instead of navigating through a website or app, users can simply send a message detailing their issue, and the chatbot will capture the necessary information to generate a ticket. This eliminates long wait times and ensures that queries are logged into the system instantly, allowing for a quick and efficient resolution process.

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Ratings – TicketGo Add-On

Ratings

The Ratings Module in TicketGo makes it easy to gather valuable customer feedback. Once enabled, you can send automated rating requests to your customers, allowing you to collect insights at critical moments during the ticket process.

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Office Hours – TicketGo Add-On

Office Hours

The Office Hours Module in TicketGo allows businesses to set their working hours for each day of the week. This helps customers know when your support team is available. By defining your office hours, you ensure that customers are aware of your business’s availability before they create a support ticket.

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Facebook Chat – TicketGo Add-On

Facebook Chat

The Facebook Chat module on TicketGo allows businesses to handle all their customer conversations in one place without needing to switch between platforms.

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