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Feedback – Dash SaaS Add-On

(4 Reviews) (59 Sales)
  • Pre-Required : WorkDo Dash SaaS
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    17 April 2025

  • Published:

    24 August 2023

$39
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How to install Dash Add-On
Feedback

Feedback Add-On for Better Improvement

The Feedback Add-On helps businesses gather user opinions across different departments and industries. It integrates with tools like Support Ticketing, Appointments, and Form Builders for seamless feedback collection and analysis.

Feedback
STRONG BRAND

Collect Valuable Customer Feedback

The Feedback Add-On enables businesses to gather insights from customers, whether they are guests or logged-in users. This Add-On seamlessly integrates with various other Add-Ons like Accounting, Hospital Management, HRM, Projects, POS, and more. For example, when an invoice is generated, the system can automatically send an email to the customer, allowing them to rate their experience using a star-based system and leave comments.

  • Gather feedback from both guests and logged-in users.
  • Users can provide quick and easy star ratings.
  • Customers can leave detailed comments for better insights.
  • Automatic email requests for feedback ensure timely responses.
Feedback
Feedback

Creating a Feedback Request

Generating a feedback request is simple. Click the Create button at the top, select the relevant Add-Ons, and specify the activity within that Add-Ons. Then, enter the subject and compose your message. To personalize the message, variables can be used, such as {user_name} to include the recipient’s name and {url} to insert the feedback form link. This ensures a tailored and professional approach to requesting customer input, improving response rates and engagement.

  • Personalize requests to match business needs.
  • Use {user_name}, {url}, and other placeholders for a tailored experience.
  • Seamlessly include a direct link to the feedback form.
  • Choose the relevant Add-On (Accounting, HRM, POS, etc.) and specify the activity.

Multiple Ways to Gather Feedback

Customers can provide feedback through an emailed form or by accessing a direct feedback link. This link can be copied from the Action column on the Feedback page, allowing users to submit their reviews by entering their name and email. All submitted feedback is recorded on the History page, where businesses can track responses, identify whether a customer was a guest or a registered user, and view complete feedback details with a single click. This centralized system makes it easy to manage and analyze customer opinions for continuous improvement.

  • Collect feedback from both anonymous guests and logged-in users.
  • Track all responses in one place for easy management.
  • Customers receive feedback forms directly via email.
  • Copy and share a link from the Action column for easy access.
Feedback
From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Feedback
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WorkDo’s eCommerce package offers you a secure, “sales-ready” online store. It brings together all the essential components—from design to payment processing—giving you a head start in your eCommerce venture. Every store is built using Laravel, a reliable PHP framework that accelerates development while enhancing security and performance. Additionally, with the accompanying mobile app, you and your team can manage the store on the go. What’s more, since the app works for both you and your customers, it helps you reach a wider audience. Unlike popular eCommerce platforms, WorkDo doesn’t bind you to any recurring fees or restrictive terms and conditions. You’re free to choose your hosting provider and preferred payment gateway. Lastly, you have complete control over the look and feel of your store. And if it’s missing any functionality you need, just reach out—we’re happy to discuss customization possibilities.