Hotel and Room management in Dash SaaS

Hotel & Room Dashboard

• Navigate to the Holidayz dashboard, where you’ll see the comprehensive hotel management solution dashboard.
• After accessing the Holidayz Dashboard from your sidebar, you’ll see a welcome banner with a QR code that guests can scan for hotel booking, along with a “Copy Link” button to share your hotel booking page.
• At the top of the dashboard, you will see four summary cards: Total Bookings, Paid Bookings, Draft Bookings, and Total Revenue.
• Below the summary cards, you will find the Booking Calendar. You can switch between Month, Week, and Day views using the tabs at the top. Use the left and right arrows to navigate between months, or click “Today” to return to the current date.
• In Week View, the calendar displays a 7-day grid with time slots from All day (12 am, 1 am, 2 am) and continuing throughout the day.
• In Day View, the calendar shows a single day with time slots from All day (12 am, 1 am, 2 am) and continuing throughout the day.
• On the right side, the Booking Status chart provides a visual breakdown of your bookings categorised as Paid, Draft, and Cancelled, with the exact count displayed next to each status label.
• The Recent Bookings section lists the latest booking entries with their booking IDs, customer names, and status badges (Paid, Draft, or Cancelled) for quick reference and management.
• In the Quick Actions section, you have three buttons: Manage Rooms, View Bookings, Manage Customers, and Manage Coupons
• The Quick Actions panel provides three essential buttons: “Manage Rooms” to handle room inventory, “View Bookings” to access all reservations, “Manage Customers” to oversee guest information, and “Manage Coupons” to show all coupons.
• The Room Statistics card displays key metrics, including Total Rooms, Active Rooms, Featured Rooms, and Occupancy Rate, helping you monitor room availability and utilisation.
• The Customer & Reviews section shows Total Customers, Active Customers, Total Reviews, and Average Rating, allowing you to track guest engagement and satisfaction.
• At the bottom of the dashboard, you’ll find four additional metrics: Monthly Revenue, Active Coupons, Published Blogs, and Total Contacts.

Manage Room

• To add a new room, click the “Create” button at the top right of the Manage Rooms page. Enter the Room Type, then toggle Active to make the room available and Featured to highlight it on your website.
• Fill in the Location and Location URL fields. Select a Popular Destination from the dropdown (comes from the system setup) and choose Room Features from the multi-select dropdown (which comes from the room features section).
• Upload the Main Image by clicking the Browse button. You can add Tags by clicking the Add Tag button.
• Enter the number of Adults, Children, and Total Rooms available. Fill in the Base Price and Final Price, then select applicable Taxes from the dropdown (ex. GST, Service Tax, Sales Tax, VAT).
• Write a Short Description and a detailed Description for the room. Add multiple images to the Room Gallery by clicking the Add Room Image button.
• The list page displays all rooms in a table with columns, including Image, Room Type(Featured rooms are marked with a star icon next to the room type name), Adults, Children, Total Room, Base Price, Final Price, Status, and Actions.
• You can use the search function to find a specific room type. Switch between list and grid view using the view toggle buttons. And apply the filter popular destination from the dropdown (comes from the system set-up Popular Destinations Section), room features from the dropdown (comes from the room features section) using the filter, choose status using the dropdown (Active, Inactive). Click apply to activate the filter or clear to remove it.
• In the Actions column, click the View to see the room details, Edit to modify room information, or Delete to remove the room.
• All room data entered in the backend is connected to the frontend booking website, where customers can view and book available rooms.

Room Features

• To add a new room feature, click the “Create” button at the top right of the Manage Room Features page. Enter the feature Name in the text field.
• Select an Icon from the icon picker by clicking the icon selector field (common, social, all icons). Toggle Active to make the feature available for use.
• The list page displays all room features in a table with columns, including Icon, Name, Status, and Actions. Each feature is shown with its corresponding icon on the left. Use the search bar to find the feature name, then click the Search button. And apply the status filter using the dropdown (Active, Inactive). Click apply to activate the filter or clear to remove it.
• All room features created in the backend are connected to the Manage Rooms section, where they can be selected and assigned to specific room types for display on the frontend booking website.

Manage Facilities

• To create a new facility, click the “Create” button at the top right of the Manage Facilities page. Enter the facility Name, write a Short Description, and Toggle Active to make the facility available for use. Under Child Facilities, you can add sub-facilities by clicking the Add Child Facility button.
• The list page displays all facilities in a table with columns, like Name, Status, Short Description, and Actions. You can use the search function to easily find the facility name.
• You can search for facilities using the search bar at the top left by entering the facility name, then clicking the Search button. And apply the status filter using the dropdown (Active, Inactive). Click apply to activate the filter or clear to remove it.
• In the Actions column, use view to see the facility’s details, edit the facility report, or delete to remove that data.
• All facilities created in the backend are connected to the frontend booking website, where customers can view available hotel facilities and services.

Manage Coupons

• To create a new coupon, click the “Create” button at the top right of the Manage Coupons page. Enter the Coupon Code manually or click the Generate button to auto-generate a unique code, enter the coupon name, and write a description.
• Select the Discount Type from the dropdown (Percentage or Fixed amount). If you selected Percentage, enter the Discount Percentage value. On the other hand, you selected a fixed amount; enter the Discount Amount. Enter the Minimum Order Amount, Usage Limit, set the Start date, and Expiry date. Toggle Active to make the coupon available for use.
• The list page displays all coupons in a table with columns, including Code, Name, Type, Value, Usage, Expires, Status(Active, Inactive, Used Up and Expired), and Actions. Coupon types are shown with icons: Fixed Amount or Percentage.
• You can use the search bar to find coupons. Switch between list and grid view using the view toggle buttons. Use the filter section to select the Status from the drop-down (Active, Inactive, Used Up, Expired) and Type from the drop-down (percentage, or fixed amount), then click Apply to filter results or Clear to reset filters.
• In the Actions column, you can use the view to see coupon details, edit to modify the details, the pencil icon to edit the coupon, and delete to remove it.
• All active coupons created in the backend are connected to the frontend booking system, where customers can apply them during the checkout process to receive discounts.

Hotel Customers

• To add a new hotel customer, click the “Create” button at the top right of the Manage Hotel Customers page. Fill in the required details, like entering the First Name, Last Name, Email, and Password. Select the Date of Birth and toggle Active Status to activate the customer account.
• In Personal Details, enter the Identification Number, Address Alias, Company name, and VAT Number. In Address Information, fill in the Address and Address 2. Enter the State, City, and Zip/Postal Code. In Contact Information, enter the Home Phone and Mobile Phone numbers. You can also add Other contact information if needed.
• The list page displays all hotel customers in a table with columns including Avatar, First Name, Last Name, Email, Registration, Status, and Actions.
• Use the search bar to find specific data link names and emails, and switch between list and grid view using the view toggle buttons. Use the Status filter dropdown (Active, Inactive), then click Apply to filter results or Clear to reset.
• In the Actions column, click the View to see customer details, Edit to modify customer information, or Delete to remove data permanently.
• All customer data entered in the backend is connected to the booking system, where customer information is used for reservations and account management on the frontend booking website.

Room Bookings

• To create a new room booking, click the “Create” button at the top right of the Manage Room Bookings page. Fill in the required Booking Details, select the Booking Date, choose the Customer from the dropdown(which is populated from the customer section), select the Bank Account (which comes from the base Account Add-On Bank Account Section), and select the Payment Method (Cash, Stripe, or PayPal).
• Write any special requests and booking notes. In the Room Selection section, click the “Add Room” button to add rooms to the booking, select the check-in and check-out dates, and choose a room type from the dropdown. Room availability is automatically checked based on the selected dates; available room counts are displayed in the dropdown, while unavailable room types are disabled (data is sourced from the Manage Room section).
• Enter the number of Rooms, Adults, and Children. Fill in the Rent/Night amount and Discount % if applicable. The system will display Applied Taxes based on the room selection.
• Check the Include Facilities checkbox to view and select available facility options organised under categories (Ex, Business Services, Entertainment, Food & Beverage, Room Service, Spa & Wellness, and Transportation). Each facility displays its price next to the option name.
• The Selected Facilities section shows all chosen facilities with their individual prices and the Facilities Total. The system automatically calculates and displays the guest count, room cost, number of nights, facilities charge, and Item Total at the bottom.
• On the right side, the Booking Summary shows the Subtotal, Discount, Tax, Facilities, and Total amount. The bottom displays the total nights and rooms selected.
• The list page displays all room bookings in a table with columns including Booking Number (Clickable), Customer, Phone, Rooms, Guests, Total Amount, Payment Method, Status (Draft, Paid, Cancelled), and Actions.
• Use the search bar to find a specific record in the booking list. Switch between list and grid view using the view toggle buttons.
• Click the Filters button to open the filter section. Select Customer from the dropdown (comes from the customer section), choose Room from the dropdown (comes from the room section), select Date From and Date To, select Status from the dropdown (Draft, Paid, Cancelled), and choose Payment Method from the dropdown (Cash, Stripe, PayPal, etc..). Click Apply to filter results or Clear to reset all filters.
• Available actions you can use: click the download PDF to download booking details, Approve to convert the status Draft into a Paid, and Reject to convert the status Draft into Cancelled. view to see booking information, edit to modify booking data, and delete to remove data permanently.
• When you click the approve action, you’ll get to see the view or download PDF action. Or click the reject action, you will get to see the download PDF, view, edit, and delete actions.
• All booking data entered in the backend is connected to the frontend booking website, where customers can view their reservations and booking history.

Manage Blogs

• To create a new blog, click the “Create” button at the top right of the Manage Blogs page. Enter the blog Title and Slug. Write a brief Excerpt description of the blog post. Add Tags.
• Enter the meta title and meta description. In the Content section, use the text editor toolbar to format your blog content with options for Bold, Italic, Underline, Strikethrough, Text Colour, Left Align, Centre Align, Right Align, Justify, Bullet List, Numbered List, Quote, Link, Image, Undo, and Redo.
• Upload a Featured Image by clicking the Browse button next to the Select featured image. Use toggles for Active to make the blog visible, Featured to highlight it on your website.
• You can use the search function to find a specific record. Switch between list and grid view using the view toggle buttons.
• Click the Filters button to open the filter section. Select Status from the dropdown (Active, Inactive), choose Featured from the dropdown (features, no features), and select Published from the dropdown(published, draft). Click Apply to filter results or Clear to reset all filters.
• The list page displays all blogs in a table with columns including Title (Featured blogs are marked with a star icon next to the title), Slug, Excerpt, Status, and Action.
• In the Action column, you can edit to modify details or delete to remove them.
• All published blogs created in the backend are connected to the frontend booking website, where customers can read hotel-related articles and travel information.

Manage Reviews

• The Manage Reviews page displays all customer reviews submitted for your hotel rooms.
• The list page shows all reviews in a table with columns, including Room Type, Customer Name, Review Title, Rating (Ratings are displayed with star icons and a numerical score out of 5.), Posted on, and Actions. You can use the search bar to find specific review records.
• Click the Filters button to open the filter section. Select Room from the dropdown (comes from the manage room section), choose Rating from the dropdown to filter by star rating, and select Customer from the dropdown (comes from the Customer section). Click Apply to filter results or Clear to reset all filters.
• In the Actions column, you can use view to see the full review details or delete to remove the review.
• All reviews displayed in the backend are connected to the frontend booking website, where customers can view ratings and feedback from other guests to help make informed booking decisions.

Manage Contacts

• The Manage Contacts page displays all customer inquiries and contact form submissions received through your hotel website.
• The list page shows all contacts in a table with columns, like Name, Email, Subject, Date, and Actions. Use the search bar to find specific contacts.
• In the Actions column, click the view to see the full contact details and message, edit to modify the contacts such as first name, last name, email, phone, subject, message, and delete to permanently remove the contact entry.
• All contact inquiries submitted through the frontend booking website are automatically stored and displayed in the backend Manage Contacts section, allowing you to track and respond to customer queries efficiently.

Manage Newsletters

• The Manage Newsletters page displays all email addresses that have subscribed to your hotel’s newsletter through the website.
• The list page shows all newsletter subscribers in a table with columns, including Email, Subscribed At, and Actions. Use the search function to find specific newsletter data. Available actions you can use: delete to remove a subscriber from the newsletter list.
• All newsletter subscriptions submitted through the frontend booking website are automatically stored in the backend Manage Newsletters section, allowing you to maintain and manage your email marketing list for promotional campaigns and hotel updates.

System Setup

The System Setup section allows you to configure various frontend sections of your hotel booking website. Access the System Setup from the left sidebar menu.

Frontend Booking Website

The frontend booking website is where customers can view hotel information, search for rooms, make reservations, and manage their bookings. All content configured in the backend automatically displays on the frontend.