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Slack – TicketGo Add-On

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  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    17 April 2025

  • Published:

    04 March 2025

$29
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Streamlined Notification Settings

The Slack integration ensures you stay updated on all key activities within TicketGo. Receive instant alerts when a new user is created, a new ticket is generated, a ticket reply is sent, or a ticket is closed. These notifications help your team stay on top of their tasks and respond promptly, improving communication and reducing delays. By centralizing all updates within Slack, your team can collaborate more effectively and resolve tickets faster.

Slack – TicketGo Add-On
Slack – TicketGo Add-On

Key Features of Slack Integration

With the Slack add-on for TicketGo, your team can benefit from several key features that enhance productivity and collaboration. Get real-time notifications on new, updated, or assigned tickets, ensuring your team is always in the loop. With automated ticket assignment alerts, you can quickly act on new responsibilities, while customizable channel notifications allow you to tailor alerts for specific teams. Track ticket progress effortlessly with status updates sent directly to Slack, and use Slack’s built-in messaging tools to collaborate without leaving the platform.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Slack
Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.

Office Hours – TicketGo Add-On

Office Hours

The Office Hours Module in TicketGo allows businesses to set their working hours for each day of the week. This helps customers know when your support team is available. By defining your office hours, you ensure that customers are aware of your business’s availability before they create a support ticket.

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Make – TicketGo Add-On

Make

Make transforms TicketGo into a dynamic, automated support system, eliminating repetitive tasks and streamlining workflows. Whether it’s user creation, ticket creation, user updates, user deletes, or ticket deletes, Make connects TicketGo to your favorite apps, reducing manual work and increasing efficiency. No coding is required just seamless automation that keeps your team focused on what truly matters: delivering exceptional support.

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API – TicketGo Add-On

API

The API Add-On of TicketGo allows system-to-system communication through a defined set of API endpoints. With this Add-On, you can perform login and logout actions,

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Facebook Chat – TicketGo Add-On

Facebook Chat

The Facebook Chat module on TicketGo allows businesses to handle all their customer conversations in one place without needing to switch between platforms.

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