Why Webhook Integration is a Game Changer
Webhook integration in TicketGo isn’t just about data transfer—it’s about automation that transforms your workflow. Receive real-time notifications, streamline customer interactions, and ensure that every critical event triggers an immediate action. From user creation to ticket updates and deletions, your business can stay ahead with instant, reliable automation. No more delays, no more manual updates—just seamless connectivity that keeps everything in sync.
Unleash the Power of Connected Systems
Imagine a support system where every new ticket automatically updates your CRM, notifies your team on Slack, and logs data in Google Sheets—without lifting a finger. With TicketGo’s webhook integration, you can create a highly connected ecosystem that reduces response time, enhances customer satisfaction, and increases operational efficiency. Whether integrating with communication platforms, analytics tools, or database systems, TicketGo’s webhooks provide limitless possibilities.
Effortless Setup, Limitless Potential
Gone are the days of complex integrations. TicketGo’s webhook module is designed for ease, allowing businesses of all sizes to set up automation without technical expertise. With just a few clicks, you can configure webhooks, select triggers, and define endpoints. The secure, encrypted data transmission ensures that your information is always protected while delivering seamless connectivity to all your essential business tools.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
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The WhatsApp Twilio Module in TicketGo enables businesses to send automated notifications to users, keeping them informed about their ticket status. Whether it’s a new ticket creation, an update, or a resolution message, users receive real-time alerts on WhatsApp. This automation reduces manual effort and ensures that customers stay updated without needing to check the platform frequently.
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Export Conversations
TicketGo’s Export Conversations feature ensures that all customer interactions are saved for future use. Whether for compliance, internal reviews, or training, having a record of past conversations helps businesses improve their customer service. Teams can revisit previous chats to understand customer concerns and refine their support strategies.
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Instagram Chat
Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.
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