Quick and Simple One-Click Export
Exporting conversations in TicketGo is fast and hassle-free. With just one click, users can generate and download the conversation history in PDF format. This eliminates unnecessary steps, allowing customer support teams to focus on providing excellent service instead of handling complex data export processes.
Export in PDF Format
TicketGo allows users to export conversations exclusively in PDF format. This ensures that all conversations are stored in a structured and professional layout, making it easy to share and archive. The PDF format is widely accepted across industries, ensuring compatibility and ease of use when reviewing past discussions.
Export Entire Conversation History
Instead of filtering specific conversations, TicketGo provides a full export of conversation history. Businesses can download the entire set of interactions without worrying about missing important details. This guarantees that all records remain intact for documentation and compliance needs.
Safe and Secure Data Handling
TicketGo ensures that exported data remains secure and encrypted, protecting sensitive customer information. Only authorized users can access and download conversation records, maintaining data privacy. Businesses can also implement internal security policies to restrict unauthorized data access.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Plivo
The Plivo integration within TicketGo allows businesses to receive and send SMS notifications for crucial ticket events, ensuring real-time updates across agents, admins, and customers. By leveraging Plivo’s messaging API, you can keep everyone in the loop, whether it's notifying agents about incoming tickets or informing customers about ticket status changes. The integration enhances customer service efficiency by automating notifications and improving communication flow without needing additional tools.
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Mark As Important
The Mark as Important feature in TicketGo helps you easily prioritize conversations that matter the most. With just one click, you can ensure critical tickets stand out, allowing you to focus on urgent issues without getting lost in the noise. This functionality is perfect for businesses that need to handle high-priority inquiries efficiently.
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ZitaSMS
ZitaSMS is a robust SMS gateway that allows businesses to send transactional and promotional messages efficiently. Integrating ZitaSMS with TicketGo enhances communication by enabling automated notifications, ticket updates, and alerts via SMS. This integration ensures that users stay informed about their tickets in real time without relying solely on email or in-app notifications.
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You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
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However, item support does not include:
- Customization services
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