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Export Conversations – TicketGo Add-on - WorkDo

Export Conversations – TicketGo Add-on

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    04 March 2025

  • Published:

    04 March 2025

$29 $14
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Quick and Simple One-Click Export

Exporting conversations in TicketGo is fast and hassle-free. With just one click, users can generate and download the conversation history in PDF format. This eliminates unnecessary steps, allowing customer support teams to focus on providing excellent service instead of handling complex data export processes.

Export Conversations – TicketGo Add-on
Export Conversations – TicketGo Add-on

Export in PDF Format

TicketGo allows users to export conversations exclusively in PDF format. This ensures that all conversations are stored in a structured and professional layout, making it easy to share and archive. The PDF format is widely accepted across industries, ensuring compatibility and ease of use when reviewing past discussions.

Export Entire Conversation History

Instead of filtering specific conversations, TicketGo provides a full export of conversation history. Businesses can download the entire set of interactions without worrying about missing important details. This guarantees that all records remain intact for documentation and compliance needs.

Export Conversations – TicketGo Add-on
Export Conversations – TicketGo Add-on

Safe and Secure Data Handling

TicketGo ensures that exported data remains secure and encrypted, protecting sensitive customer information. Only authorized users can access and download conversation records, maintaining data privacy. Businesses can also implement internal security policies to restrict unauthorized data access.

From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

export-conversations-ticketgo1.png
Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Addon experience.

Save Chat – TicketGo Add-on

Save Chat

The SaveChat module in TicketGo allows you to highlight and save important conversations as bookmarks. Instead of scrolling through endless chat histories, you can simply mark key messages and access them instantly when needed. This feature helps you keep track of crucial discussions without the risk of losing important information. Whether it's a customer request, an internal discussion, or a follow-up message, bookmarking ensures that essential chats are always within reach.

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Tags – TicketGo Add-on

Tags

Adding and managing tags is simple. Agents can create, edit, or remove tags as needed. You can assign tags when creating a ticket or update them later if necessary. If your business process changes, you can easily modify tags to keep everything up to date. Color-coded tags make it even easier to recognize different types of tickets at a glance, improving the way you handle support requests.

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Rocket Chat – TicketGo Add-on

RocketChat

The Rocket.Chat integration in TicketGo provides real-time notifications for key ticketing events, ensuring your team stays informed and responsive. With this integration, TicketGo users can receive immediate updates within RocketChat channels about important ticket activities. This keeps all relevant stakeholders informed without having to leave the chat platform, making it easier to handle customer support and streamline communication.

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Out Of Office – TicketGo Add-on

Out Of Office

The Out of Office module in TicketGo allows agents to update their availability with a simple toggle. If an agent is unavailable, they can disable the Out of Office button, making it clear to both customers and admins that they are not currently active. This helps in ensuring a smooth ticket assignment process.

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