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Discord

Discord – TicketGo Add-On

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    17 April 2025

  • Published:

    04 March 2025

$29 $14
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Setting Up Discord in TicketGo

Integrating Discord with TicketGo is simple and requires generating a webhook URL from Discord. Users can enter this URL into the TicketGo settings to establish a secure connection. Once configured, TicketGo can send automated notifications about ticket creation, updates, and resolutions to a designated Discord channel, ensuring smooth communication.

Discord – TicketGo Add-On
Discord – TicketGo Add-On

Real-Time Ticket Notifications via Discord

With Discord integration, TicketGo ensures that support teams receive instant notifications about ticket activities. Whether a new ticket is submitted, updated, or resolved, the system sends a message to the configured Discord channel. This real-time update helps teams respond quickly, improving efficiency and customer satisfaction.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

discord-ticketgo1.png
Additionals

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Slack – TicketGo Add-On

Slack

Enhance your team’s communication and efficiency with the Slack integration in TicketGo. This powerful add-on allows your team to receive real-time updates, notifications, and ticket status changes directly in your Slack channels, streamlining your support ticketing workflow. By integrating Slack with TicketGo, you eliminate the need to juggle multiple platforms. Whether it’s assigning tickets, tracking progress, or resolving customer issues, the integration ensures your team stays informed, connected, and proactive, leading to faster resolution times and better project management.

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Ticket Number – TicketGo Add-On

Ticket Number

Beyond functionality, the Ticket Number module offers an opportunity to enhance your brand identity. You can tailor the ticket numbering system to align with your business's style or terminology, further professionalizing the support experience.

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Save Reply – TicketGo Add-On

Save Reply

Creating a saved reply is super easy. Just add a title and description, and you're done! Once saved, your reply will always be there for you to use. No need to type out the same message again—just select it and send it instantly.

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Instagram Chat – TicketGo Add-On

Instagram Chat

Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.

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