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ZitaSMS

Zita SMS – TicketGo Add-On

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    24 April 2025

  • Published:

    04 March 2025

$19 $9
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Setting Up ZitaSMS in TicketGo

Configuring ZitaSMS in TicketGo is a straightforward process. Users need to enter their ZitaSMS API credentials within the TicketGo settings to establish a secure connection. Once integrated, administrators can define SMS templates for various ticket events, such as ticket creation, status changes, and resolution updates. Proper configuration ensures smooth message delivery and enhances customer experience.

Zita SMS – TicketGo Add-On
Zita SMS – TicketGo Add-On

Enhancing Customer Support Efficiency

By integrating ZitaSMS, TicketGo ensures that customers receive timely responses and updates regarding their tickets, reducing the need for follow-ups. The instant nature of SMS improves response times and enhances overall support efficiency. This integration is especially useful for businesses that prioritize quick issue resolution and seamless customer interactions.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

zita-sms-ticketgo1.png
Additionals

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Zita SMS – TicketGo Add-On

ZitaSMS

ZitaSMS is a robust SMS gateway that allows businesses to send transactional and promotional messages efficiently. Integrating ZitaSMS with TicketGo enhances communication by enabling automated notifications, ticket updates, and alerts via SMS. This integration ensures that users stay informed about their tickets in real time without relying solely on email or in-app notifications.

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The SaveChat module in TicketGo allows you to highlight and save important conversations as bookmarks. Instead of scrolling through endless chat histories, you can simply mark key messages and access them instantly when needed. This feature helps you keep track of crucial discussions without the risk of losing important information. Whether it's a customer request, an internal discussion, or a follow-up message, bookmarking ensures that essential chats are always within reach.

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