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Zita SMS – TicketGo Add-On

(1 Sales)
  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    24 April 2025

  • Published:

    04 March 2025

$19
STRONG BRAND

Setting Up ZitaSMS in TicketGo

Configuring ZitaSMS in TicketGo is a straightforward process. Users need to enter their ZitaSMS API credentials within the TicketGo settings to establish a secure connection. Once integrated, administrators can define SMS templates for various ticket events, such as ticket creation, status changes, and resolution updates. Proper configuration ensures smooth message delivery and enhances customer experience.

Zita SMS – TicketGo Add-On
Zita SMS – TicketGo Add-On

Enhancing Customer Support Efficiency

By integrating ZitaSMS, TicketGo ensures that customers receive timely responses and updates regarding their tickets, reducing the need for follow-ups. The instant nature of SMS improves response times and enhances overall support efficiency. This integration is especially useful for businesses that prioritize quick issue resolution and seamless customer interactions.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

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RocketChat

The Rocket.Chat integration in TicketGo provides real-time notifications for key ticketing events, ensuring your team stays informed and responsive. With this integration, TicketGo users can receive immediate updates within RocketChat channels about important ticket activities. This keeps all relevant stakeholders informed without having to leave the chat platform, making it easier to handle customer support and streamline communication.

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Plivo – TicketGo Add-On

Plivo

The Plivo integration within TicketGo allows businesses to receive and send SMS notifications for crucial ticket events, ensuring real-time updates across agents, admins, and customers. By leveraging Plivo’s messaging API, you can keep everyone in the loop, whether it's notifying agents about incoming tickets or informing customers about ticket status changes. The integration enhances customer service efficiency by automating notifications and improving communication flow without needing additional tools.

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Zita SMS – TicketGo Add-On

ZitaSMS

ZitaSMS is a robust SMS gateway that allows businesses to send transactional and promotional messages efficiently. Integrating ZitaSMS with TicketGo enhances communication by enabling automated notifications, ticket updates, and alerts via SMS. This integration ensures that users stay informed about their tickets in real time without relying solely on email or in-app notifications.

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Webhook – TicketGo Add-On

Webhook

In the fast-paced world of customer support, instant communication is the key to efficiency. With TicketGo’s powerful webhook integration, businesses can automate workflows, ensuring real-time data sharing between TicketGo and external applications. Whether it's updating CRMs, notifying teams on Slack, or synchronizing analytics tools, webhooks eliminate the need for manual intervention. The result? A faster, smarter, and more connected support system that helps businesses scale effortlessly.

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Contact Us for Support :

Item support includes:

  • Answer pre-sale questions or query
  • Answering technical questions about item's features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets
  • Free Installation services in some cases

However, item support does not include:

  • Customization services