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Chat Pin – TicketGo Add-On

(3 Sales)
  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    17 April 2025

  • Published:

    04 March 2025

$19
STRONG BRAND

Benefits of Using the ChatPin Module

The ChatPin module offers several key benefits for businesses using TicketGo. By pinning important conversations, users can ensure that high-priority tickets are always visible and addressed quickly, improving response times and customer satisfaction. This feature helps to keep ticket management organized, preventing important issues from being buried under less urgent tasks. With the ability to pin conversations, agents can stay focused on the most critical matters, which enhances overall workflow efficiency.

Chat Pin – TicketGo Add-On
Chat Pin – TicketGo Add-On

Resolving Issues with the ChatPin Module

If the ChatPin feature is not working as expected, first ensure that the module is enabled in your TicketGo account. If pinned conversations aren’t staying at the top or are behaving unexpectedly, check if there are any settings that may be affecting the visibility of pinned chats. Additionally, make sure that the user interface is functioning correctly. If issues continue, the TicketGo support team is available to assist and ensure that the ChatPin module works smoothly, allowing you to manage high-priority conversations effectively.

From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

Additionals

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Sinch SMS

The Sinch SMS Module in TicketGo ensures that you stay updated with real-time notifications for important events. Whether it’s a new user registration, a customer inquiry, or a ticket resolution, this module keeps you informed through instant SMS alerts. By integrating Sinch with TicketGo, businesses can manage their communication efficiently, ensuring that no critical update goes unnoticed.

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The Twilio integration in TicketGo revolutionizes how you communicate with your customers, making it easier than ever to stay connected through SMS. By automating ticket updates, notifications, and alerts, Twilio ensures that your team and customers are always on the same page, without the need for constant manual updates. From the moment a ticket is created to when it's resolved, Twilio keeps your communication streamlined and efficient, saving your team valuable time while enhancing the customer experience.

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