Complete Machine Repair Management
- Machine Management
- Repair Request Management
- Staff Assignment System
- Priority Level Control
- Status Workflow Control
- Service Agreement Management
- Automated Invoice Generation
- Repair History Tracking
- Dashboard Analytics
- Warranty & Insurance Management
Explore How This Module Benefits Various Business Types
Streamlined Repair Scheduling
Easily schedule repair tasks, assign technicians, and track progress from start to completion.
Parts Inventory Tracking
Keep track of repair parts, ensuring that the necessary components are always in stock.
Cost Estimation Tools
Provide accurate cost estimates for repairs, including labor and parts, to improve customer transparency.
Maintenance Scheduling
Plan and schedule regular maintenance for construction equipment to avoid unexpected breakdowns.
Repair Request Handling
Process incoming repair requests efficiently, prioritizing based on equipment importance.
Service Agreement Management
Manage service agreements with customers to ensure timely maintenance and coverage of repairs.
Repair History Tracking
Maintain detailed records of repairs for leased equipment, including repair costs and technician details.
Spare Parts Management
Monitor parts used for repairs and restock critical components when necessary.
Repair Status Updates
Keep track of the status of repair requests, from pending to completed, ensuring timely updates to clients.
Machine Repair Requests
Easily manage and process HVAC system repair requests from customers.
Warranty Management
Keep track of warranty coverage and claim statuses for HVAC equipment.
Cost Estimation
Provide accurate repair cost estimates, including parts and labor, to ensure transparent billing.
Maintenance Scheduling
Schedule regular maintenance for sensitive medical devices to ensure their optimal performance.
Repair Documentation
Track repairs made on equipment, including technician notes and repair dates.
Financial Transparency
Generate detailed invoices for repair costs, helping maintain transparency in billing processes.
Comprehensive Machine Management
Transform your repair operations with a centralized system that manages all your equipment data. Track machine details, including manufacturer information, model specifications, installation dates, and operational status. Monitor maintenance schedules and keep detailed descriptions for each machine in your facility. The system provides instant access to machine history and current status. Users can easily organize machine records while maintaining complete visibility over availability.
- Complete machine management with manufacturer details
- Installation date tracking for warranty management
- Active/inactive status monitoring for equipment
- Searchable machine records with export functionality
Advanced Repair Request System
Streamline your repair workflow with a comprehensive request management system that handles everything from initial customer contact to completion. Create detailed repair requests with customer information, priority levels, and issue descriptions. The system automatically generates unique request IDs for easy tracking and reference. Staff can be assigned to specific requests, with status updates flowing through pending, in progress, and completed stages. Priority levels help technicians focus on critical repairs first, ensuring optimal service delivery and customer satisfaction.
- Automated request ID generation for tracking
- Customer contact information management system
- Three-tier priority level system for requests
- Staff assignment and workflow management capabilities
Service Agreement Management
Build lasting customer relationships with comprehensive service agreement tracking that covers all contract details and coverage terms. Manage customer contracts with start and end dates, detailed coverage specifications, and other details. The system maintains a complete agreement history and provides alerts for upcoming renewals. Track coverage details to ensure all services fall within contract parameters. This module helps maintain consistent service delivery while protecting both customer interests and business revenue streams.
- Contract duration tracking with start/end dates
- Detailed coverage terms and conditions management
- Customer agreement history tracking system
- Service scope management and monitoring tools
Automated Invoice Generation
Simplify your billing process with integrated invoice creation that links directly to repair requests and service records. Generate professional invoices by selecting specific repair requests and adding multiple service items for comprehensive billing. The system ensures accurate association between services provided and charges applied. Track billing history and maintain detailed financial records for each customer interaction. This automated approach reduces billing errors while improving cash flow management and customer transparency.
- Direct repair request to the invoice linking
- Multiple service items per invoice capability
- Automated billing accuracy and error reduction
- Comprehensive financial tracking and record management
Complete Repair History Tracking
Maintain comprehensive repair records that provide valuable insights into machine performance and service patterns. Access complete repair history for each machine, including request details, technician information, and service dates. This historical data helps identify recurring issues, track machine reliability, and plan preventive maintenance schedules. The system displays only completed repairs, ensuring data accuracy and providing clear service documentation for warranty claims and performance analysis. Generate detailed reports to analyze maintenance trends and optimize your repair operations.
- Machine-specific repair tracking for complete visibility
- Technician performance records and service documentation
- Service date chronology for maintenance planning
- Issue pattern identification for preventive maintenance
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
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3 reviews for Machine Repair Management – Dash SaaS Add-On
| 5 star | 33% | |
| 4 star | 66% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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Contact Us for Support :
-
You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
Perfect support!
Just great overall. Good Job.
Does the job, super easy to use!