Seamless Warranty Integration with Dash SaaS
- Product Warranty Activation
- Automatic Warranty Assignment
- Manual Warranty Creation
- Customer Warranty Claims
- Admin Claim Management
- Multiple Claims Support
- Warranty Extension with Payment Tracking
- Service Inclusion in Extensions
- Transparent History & Reporting
Product Warranty Setup & Auto-Assignment
Activate warranties directly when adding products or parts by specifying the duration, terms, and type (e.g., months or years). Upon generating an invoice (type: account), warranties are automatically created — no manual steps required.
- Predefined warranty on product entry
- Automatic warranty generation with invoices
- Saves time & ensures consistency
Flexible Warranty Management
For sales without invoices or when you need to add warranty details manually, you can create warranties by selecting the product, customer, and purchase date. This gives you the flexibility to handle various real-world sales scenarios.
- Supports all sales workflows
- Easy product & customer linking
- Validates using the purchase date
Streamlined Customer Warranty Claims
If a customer reports an issue, the admin can create a warranty claim on their behalf. Simply enter the claim date and describe the issue. The system supports multiple claims within the warranty period for recurring problems.
- Multiple claims were supported during warranty
- Simple form-based input
- Customer-friendly and efficient
Efficient Admin Claim Management
Admins can review, approve, or reject warranty claims. Each action can include reasons, solutions, and timestamps for complete transparency and accountability.
- Status: pending, approved, rejected
- Add reasons & solutions
- Complete claim history for audit tracking
Flexible Warranty Extensions
Customers may request warranty extensions before expiry. Admins can set the new duration and fee, while the system tracks the payment status to avoid confusion.
- Track paid & unpaid extensions
- Filter/search warranties easily
- Increase satisfaction & retention
- Organized data for smart decisions
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
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Contact Us for Support :
-
You will get immediate support from our support desk. Please visit here https://support.workdo.io/
Item support includes:
- Answer pre-sale questions or query
- Answering technical questions about item's features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Free Installation services in some cases
However, item support does not include:
- Customization services
Check Documents & Tutorials
Fantastic customer service experience