Unlock Business Efficiency with Powerful Integrations
Tired of juggling multiple platforms? Make allows businesses to integrate TicketGo with CRMs, email services, messaging apps, and other essential tools. Automate ticket routing, customer follow-ups, and data synchronization in real-time, ensuring every action is handled without delays. From small startups to large enterprises, this integration boosts efficiency and enhances collaboration across teams.
Tailor Workflows to Your Needs
With Make, you’re in control. Customize triggers and actions based on your business processes, whether it’s automatically creating a task in your project management tool when a ticket is opened or notifying agents via Slack when a priority issue arises. Flexible and scalable, the integration adapts to your operational needs, making support management effortless and highly efficient.
No-Code Setup for Instant Impact
Forget complex coding Make’s user-friendly interface allows you to set up automation in just a few clicks. Connect TicketGo with other apps, define conditions, and automate workflows with a simple drag-and-drop builder. Whether you're handling customer queries or managing ticket lifecycles, Make turns TicketGo into a powerful automation hub.
Transform Customer Experience with Automation
Speed, accuracy, and efficiency define modern customer support. With Make integration in TicketGo, you can ensure instant responses, smooth ticket resolutions, and proactive customer interactions. Stay ahead of the curve by embracing automation—unlock the full potential of TicketGo with Make today!
Screenshots from our system
To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
Discover More Add-Ons
Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Addon experience.
SMS
The SMS Notification Integration in TicketGo provides businesses with a reliable way to notify users about important ticket updates through SMS. This integration ensures that customers receive real-time notifications, even when they do not have access to email or other communication platforms. With the widespread use of mobile phones, SMS serves as a highly effective channel to keep customers informed about their ticket status, reducing the chances of missed updates and improving customer satisfaction.
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Plivo
The Plivo integration within TicketGo allows businesses to receive and send SMS notifications for crucial ticket events, ensuring real-time updates across agents, admins, and customers. By leveraging Plivo’s messaging API, you can keep everyone in the loop, whether it's notifying agents about incoming tickets or informing customers about ticket status changes. The integration enhances customer service efficiency by automating notifications and improving communication flow without needing additional tools.
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Sinch SMS
The Sinch SMS Module in TicketGo ensures that you stay updated with real-time notifications for important events. Whether it’s a new user registration, a customer inquiry, or a ticket resolution, this module keeps you informed through instant SMS alerts. By integrating Sinch with TicketGo, businesses can manage their communication efficiently, ensuring that no critical update goes unnoticed.
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Office Hours
The Office Hours Module in TicketGo allows businesses to set their working hours for each day of the week. This helps customers know when your support team is available. By defining your office hours, you ensure that customers are aware of your business’s availability before they create a support ticket.
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