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Zapier – TicketGo Add-On

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    17 April 2025

  • Published:

    04 March 2025

$29
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Save Time by Automating Your Work

Zapier enables seamless automation of web applications, acting as a bridge between APIs to improve productivity. By reducing manual work, it allows teams to focus on high-priority tasks, ensuring faster ticket resolution and an improved customer experience.

  • A Trigger Where Automation Begins A trigger is an event that starts an automation. For example, if you want to receive a Slack notification whenever a new ticket is created in TicketGo, the trigger would be “New Ticket Created.”
  • Performance of the Event Automation Once a trigger is activated, an action follows. For instance, if a new ticket is received, Zapier can automatically create an entry in Google Sheets or notify a specific team member in Trello.
Zapier – TicketGo Add-On
Zapier – TicketGo Add-On

TicketGo Zapier Integration: Features & Benefits

  • Features
    • Automate user creation, ticket creation, user updates, user delete, ticket delete, and data synchronization, saving time and reducing errors.
    • Connect TicketGo with thousands of apps like Slack, HubSpot, Trello, and Google Sheets for streamlined workflows.
    • Set up specific triggers and automated actions without coding, enabling real-time workflow management.
    • Enter your Zapier webhook URL, select the request method (Get, Post, Put), and automate tasks instantly.
  • Benefits
    • Reduce response times and enhance support quality by automating repetitive tasks.
    • Minimize human errors by ensuring accurate data synchronization across platforms.
    • Allow your support team to focus on critical customer interactions instead of manual updates.
    • Expand automation across multiple departments, ensuring TicketGo scales with your business needs.

Flexible Features to Power Your Growth

With Zapier’s powerful automation, TicketGo users can build advanced workflows incorporating logic, conditions, and filters—without writing a single line of code. Say goodbye to inefficiencies and hello to automation-driven customer support excellence.

Zapier – TicketGo Add-On
From our system

Screenshots from our system

To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

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Additionals

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Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.

Plivo – TicketGo Add-On

Plivo

The Plivo integration within TicketGo allows businesses to receive and send SMS notifications for crucial ticket events, ensuring real-time updates across agents, admins, and customers. By leveraging Plivo’s messaging API, you can keep everyone in the loop, whether it's notifying agents about incoming tickets or informing customers about ticket status changes. The integration enhances customer service efficiency by automating notifications and improving communication flow without needing additional tools.

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Webhook – TicketGo Add-On

Webhook

In the fast-paced world of customer support, instant communication is the key to efficiency. With TicketGo’s powerful webhook integration, businesses can automate workflows, ensuring real-time data sharing between TicketGo and external applications. Whether it's updating CRMs, notifying teams on Slack, or synchronizing analytics tools, webhooks eliminate the need for manual intervention. The result? A faster, smarter, and more connected support system that helps businesses scale effortlessly.

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Rocket Chat – TicketGo Add-On

RocketChat

The Rocket.Chat integration in TicketGo provides real-time notifications for key ticketing events, ensuring your team stays informed and responsive. With this integration, TicketGo users can receive immediate updates within RocketChat channels about important ticket activities. This keeps all relevant stakeholders informed without having to leave the chat platform, making it easier to handle customer support and streamline communication.

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Out Of Office – TicketGo Add-On

Out Of Office

The Out of Office module in TicketGo allows agents to update their availability with a simple toggle. If an agent is unavailable, they can disable the Out of Office button, making it clear to both customers and admins that they are not currently active. This helps in ensuring a smooth ticket assignment process.

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