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Zapier – TicketGo Add-On - WorkDo

Zapier – TicketGo Add-On

  • Pre-Required : TicketGo
  • Free 6 Months of Support
  • Free Lifetime Updates
  • 100% Money Back Guarantee
  • Last Update:

    04 March 2025

  • Published:

    04 March 2025

$29 $14
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STRONG BRAND

Save Time by Automating Your Work

Zapier enables seamless automation of web applications, acting as a bridge between APIs to improve productivity. By reducing manual work, it allows teams to focus on high-priority tasks, ensuring faster ticket resolution and an improved customer experience.

  • A Trigger Where Automation Begins A trigger is an event that starts an automation. For example, if you want to receive a Slack notification whenever a new ticket is created in TicketGo, the trigger would be “New Ticket Created.”
  • Performance of the Event Automation Once a trigger is activated, an action follows. For instance, if a new ticket is received, Zapier can automatically create an entry in Google Sheets or notify a specific team member in Trello.
Zapier – TicketGo Add-On
Zapier – TicketGo Add-On

TicketGo Zapier Integration: Features & Benefits

  • Features
    • Automate user creation, ticket creation, user updates, user delete, ticket delete, and data synchronization, saving time and reducing errors.
    • Connect TicketGo with thousands of apps like Slack, HubSpot, Trello, and Google Sheets for streamlined workflows.
    • Set up specific triggers and automated actions without coding, enabling real-time workflow management.
    • Enter your Zapier webhook URL, select the request method (Get, Post, Put), and automate tasks instantly.
  • Benefits
    • Reduce response times and enhance support quality by automating repetitive tasks.
    • Minimize human errors by ensuring accurate data synchronization across platforms.
    • Allow your support team to focus on critical customer interactions instead of manual updates.
    • Expand automation across multiple departments, ensuring TicketGo scales with your business needs.

Flexible Features to Power Your Growth

With Zapier’s powerful automation, TicketGo users can build advanced workflows incorporating logic, conditions, and filters—without writing a single line of code. Say goodbye to inefficiencies and hello to automation-driven customer support excellence.

Zapier – TicketGo Add-On
From our system

Screenshots from our system

To explore the functionality and usage of these add-ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.

zapier-ticketgo1.png
Additionals

Discover More Add-Ons

Unlock even more functionality with additional add-ons, providing enhanced networking and customization options for your TicketGo Addon experience.

Out Of Office – TicketGo Add-On

Out Of Office

The Out of Office module in TicketGo allows agents to update their availability with a simple toggle. If an agent is unavailable, they can disable the Out of Office button, making it clear to both customers and admins that they are not currently active. This helps in ensuring a smooth ticket assignment process.

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Whatsapp Chatbot & Chat – TicketGo Add-On

Whatsapp Chatbot & Chat

The WhatsApp Chatbot Addon in TicketGo enables customers to create support tickets effortlessly through WhatsApp. Instead of navigating through a website or app, users can simply send a message detailing their issue, and the chatbot will capture the necessary information to generate a ticket. This eliminates long wait times and ensures that queries are logged into the system instantly, allowing for a quick and efficient resolution process.

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Export Conversations – TicketGo Add-On

Export Conversations

TicketGo’s Export Conversations feature ensures that all customer interactions are saved for future use. Whether for compliance, internal reviews, or training, having a record of past conversations helps businesses improve their customer service. Teams can revisit previous chats to understand customer concerns and refine their support strategies.

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Auto Reply – TicketGo Add-On

Auto Reply

Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.

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