WhatsApp Twilio Integration in BookingGo SaaS
Introduction
WhatsApp Twilio Notifications combine the capabilities of WhatsApp’s popular messaging service with Twilio’s cloud communication platform. This integration offers businesses a seamless way to enhance their customer engagement, support, and communication strategies. By leveraging Twilio’s tools and APIs, companies can send and receive messages on WhatsApp, enabling more effective and personalized interactions with their customers. This integration allows for timely updates and efficient communication, ultimately improving user engagement and the overall customer experience.
Workflow of WhatsApp Twilio Add-on
Installation
The installation process for WhatsApp Twilio Integration is outlined below
Step 1 : Administrator Setup
The initial phase involves the system administrator’s role in configuring WhatsApp Twilio Integration. Follow these steps:
- Log in as the administrator and navigate to the designated “Integration Manager” section.
- Locate and click on the “Add Integration” button, typically represented by a “+.”
- Upload the required configuration files, typically provided by Twilio.
- After successful configuration, enable the integration to grant access to other users.
Step 2 : User Access and Configuration
Once the administrator enables WhatsApp Twilio Integration, individual users can take advantage of this feature. Follow these steps
- Visit account settings and select the “WhatsApp Twilio” option.
- After you find the “WhatsApp Twilio” in settings, you will have to fill up some details like WhatsApp Twilio SID, WhatsApp Twilio Auth Token, and Twilio Whatsapp Number.
By adhering to this format, you can effectively carry out the installation of WhatsApp Twilio Integration while maintaining the requested structure.
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