Boost Team Productivity with Real-Time SMS Alerts
With the Twilio integration, you can receive real-time SMS notifications for every important update within TicketGo, ensuring that your team can act immediately on new tickets, ticket assignments, and status changes. This instant access to critical information allows for faster decision-making, reducing delays and boosting overall productivity. With Twilio, you’ll never miss an important update, ensuring that your team is always one step ahead.
Enhance Customer Experience with Automated Notifications
Twilio’s automated SMS notifications keep your customers informed every step of the way. Whether it’s an update on their ticket status, a reply from your support team, or a resolution notification, customers will always know where things stand. This transparency builds trust and satisfaction, providing your customers with the timely, personalized communication they expect.
Screenshots from our system
To explore the functionality and usage of these Add-Ons, refer to the accompanying screenshots for step-by-step instructions on how to maximize their features.
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Unlock even more functionality with additional Add-Ons, providing enhanced networking and customization options for your TicketGo Add-Ons experience.
Instagram Chat
Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.
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Auto Reply
Customers often feel uncertain when they don’t receive an immediate response after submitting a query. The Auto Reply module addresses this concern by instantly sending a predefined message, confirming that the support team has received the request.
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Telegram
The Telegram integration with TicketGo provides a powerful and efficient way to stay connected with your support system. By linking Telegram to TicketGo, businesses can receive real-time notifications for critical events, ensuring quick responses and better service management. Whether it's task assignments, ticket updates, or invoice modifications, this integration keeps you informed instantly. The setup process is straightforward, allowing administrators to configure their Telegram credentials effortlessly and start benefiting from immediate notifications.
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SMS
The SMS Notification Integration in TicketGo provides businesses with a reliable way to notify users about important ticket updates through SMS. This integration ensures that customers receive real-time notifications, even when they do not have access to email or other communication platforms. With the widespread use of mobile phones, SMS serves as a highly effective channel to keep customers informed about their ticket status, reducing the chances of missed updates and improving customer satisfaction.
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